Voice#

Set up incoming and outgoing calls, manage caller information, and configure emergency calling with DIDWW.

Set up and manage calls#

Receive calls, place outbound calls, or configure emergency calling.

Inbound trunks

Deliver incoming calls to a SIP endpoint, telephone number, or the phone.systems™ cloud PBX.

Inbound trunks
Outbound trunks

Configure outbound SIP trunks to place calls to local and international destinations.

Outbound trunks
Emergency calling

Check availability and configure emergency calling services in supported countries.

Emergency Calling

Caller information#

Understand how calling numbers and caller names are handled.

CNAM IN for SIP trunks

Understand caller name lookup and delivery on incoming SIP calls.

CNAM IN for SIP trunks
Caller ID and CNAM OUT

Review outbound Caller ID settings and caller name delivery.

Caller ID and CNAM OUT