Delete a capacity group

Delete a Capacity group when it is no longer needed and DID numbers should no longer use its shared or metered channels.

Before you begin

• Unassign all DID numbers from the Capacity group before deleting it. See Unassign DID numbers from a Capacity group.

• Review capacity usage before removing the group. See View capacity usage.

• Review whether the group has assigned shared channels or metered channels. For group fields, limits, and behavior, see Capacity groups.

• If you need to reduce channel allocation before deletion, see Manage shared channels or Manage metered channels.

Step 1: Locate the capacity group

1. In the DIDWW User Panel, go to Phone Numbers > Capacity.

2. Find the Capacity group you want to delete.

3. Click Actions > delete.

Fig. 1. Open the Capacity group actions menu

Step 2: Delete the group

In the confirmation pop-up click Delete to confirm the deletion.

Fig. 2. Delete Capacity Group confirmation dialog

Related resources

• Unassign DID numbers from a Capacity group — Remove DID numbers from the group before deletion.

• Manage shared channels — Reduce shared channel allocation before deleting a group.

• Capacity groups — Review group fields, limits, and actions.