Register an account with DIDWW#

Register a DIDWW production account for live operations or a Sandbox account for testing. Choose your environment, complete the registration form, confirm your email address, and set a password.

Step 1: Choose your environment#

Choose whether to create a production or Sandbox account.

Use a production account for live operations involving actual number inventory and billing.

Open the DIDWW production registration page to begin registration.

Use a Sandbox account to test API requests, application logic, or workflow integration without affecting production data or incurring real charges. For more information about the Sandbox environment, see API Environments.

Open the DIDWW Sandbox registration page to begin registration.

Important

Identity verification is unavailable in the Sandbox environment. After you complete Step 4: Set your account password and your Sandbox account is registered, contact DIDWW Customer Support to request the initial test balance. After the initial balance is added, use Stripe test payment details instead of real payment-card information when testing payment methods or the Add Funds flow.

The remaining steps are the same for both environments.

Step 2: Complete the registration form#

You can register either a Business or a Personal account. The account type depends on the information you provide in the registration form.

A Business account is intended for companies and organizations.

  1. Enter the following details:

    • Company name

    • Contact name

    • Corporate business email address

    • Phone number

    • Country

  2. Review the DIDWW Terms & Agreements and Privacy Notice.

  3. Accept the Terms & Agreements and Privacy Notice.

  4. Complete the reCAPTCHA.

  5. Select Register.

Business account registration form

Fig. 1. Business account registration form.#

A Personal account is intended for individual use.

  1. Enter the following details:

    • Contact name

    • Email address

    • Phone number

    • Country

Important

To register a Personal account, leave the Company name field empty. If you enter a company name, the account may be treated as a Business account.

  1. Review the DIDWW Terms & Agreements and Privacy Notice.

  2. Accept the Terms & Agreements and Privacy Notice.

  3. Complete the reCAPTCHA.

  4. Select Register.

Personal account registration form

Fig. 2. Personal account registration form.#

Step 3: Confirm your email address#

  1. Check your email inbox for a confirmation message from DIDWW.

  2. Open the email and select Confirm my account.

Confirm my account link in the DIDWW confirmation email

Fig. 3. Confirm your email address.#

Warning

The account confirmation link expires after 7 days. When it expires, DIDWW permanently deletes all information related to your registration.

Step 4: Set your account password#

After you select Confirm my account in the confirmation email, the Set password for your account page opens.

  1. Enter a strong password in both the Password and Confirm password fields.

  2. Select Submit.

Password and Confirm password fields on the account setup page

Fig. 4. Set your account password.#

Your DIDWW account is now created.

If you experience any issues during registration, contact DIDWW Customer Support through live chat on the DIDWW website or by email at support@didww.com.