Outbound Call Logs

Outbound call logs provide detailed records of outbound call activity. These logs are essential for monitoring, analysis, and troubleshooting.

Call Log Filters

Various filters are available to help you locate the exact call logs.

Call Log Filters
Filter Name	Description
Date / Time Start (UTC)	Filter logs for specific time ranges: `Today`, `This week`, `This month`, `Previous month`, or `Custom Range`.
Source	Filter logs by specific source numbers using `Equals` or `Contains`.
CLI	Filter logs by specific Caller IDs using `Equals` or `Contains`.
Destination Number	Filter logs by specific destination numbers using `Equals` or `Contains`.
Voice OUT Trunk	Filter logs based on specific Voice OUT Trunks.
Status	Filter logs by call status: `Any Status`, `Success`, `Capacity Exceeded`, or `Failed`.
Source Countries	Filter logs by specific source countries. Multiple selections are allowed.
Destination Countries	Filter logs by specific destination countries. Multiple selections are allowed.
Call Type	Filter logs by call type: `International`, `Origin Based`, `Local`, or `Emergency`.
Call ID	Filter logs by the system-generated Call ID using `Equals` or `Contains`.

Tip

You can filter multiple values in call log filters, such as source numbers, destination numbers, or other fields, by entering the values separated by commas (,) or spaces. For example, enter 123,456 or 123 456 to filter multiple entries in a single field.

Call Logs

The following fields are included in the outbound call logs:

Call Log Fields
Field Name	Description
Date / Time Start (UTC)	The time when DIDWW received the call.
Date / Time Connect (UTC)	The time when the call was connected.
Date / Time End (UTC)	The time when the call ended.
Status	Indicates whether the call was successful or failed.
Source	The originating number from which the call was made.
CLI	The Caller ID from which the call originated.
Destination Number	The number to which the call was routed.
Call / Billing Duration (sec)	The call duration in seconds and the billed duration in seconds.
Response	The SIP response code for the call.
Voice OUT Trunk	The trunk through which the call was routed.
Destination Country	The country of the destination number.
Network	The network of the destination number.
Call Type	The type of call, determined by the destination country.
Rate (USD)	The rate charged for the call in USD.
Charged (USD)	The total charge for the call in USD.
Call ID	The system-generated identifier for the call.