Portability checks#

Portability checks verify whether numbers can be ported to DIDWW before a porting request is created. Use them when you need to confirm portability first, then start a porting request from eligible numbers after review.

How portability checks work#

A portability check starts with a list of numbers. DIDWW reviews the numbers and updates the check status. After review, numbers can be marked as portable, not portable, or not recognized.

When a reviewed portability check includes portable numbers, you can start the porting process directly from that check instead of entering the same numbers again in a new request.

        ---
config:
  layout: dagre
---
flowchart LR
    A1(("Create New<br>Portability Check")) --> B1["New"]
    B1 --> C1(("&nbsp; &nbsp; Review &nbsp; &nbsp; <br> &nbsp; &nbsp; Started &nbsp; &nbsp; "))
    C1 --> D1["Under Review"]
    D1 --> E1(("&nbsp; Reviewed &nbsp;"))
    E1 --> F1["Reviewed"]
    F1 --> G1(("Start Port In<br>For Portable DIDs"))
    F1 -.-> I1(("Delete<br>Portability Check"))
    G1 --> H1(("Create New<br>Porting Request"))
    B1 -.-> I1

     A1:::customerAction
     B1:::status
     C1:::staffAction
     D1:::status
     E1:::staffAction
     F1:::reviewComplete
     G1:::customerAction
     I1:::customerAction
     H1:::customerAction
    classDef customerAction stroke:#38bdf8,fill:#e0f2fe,stroke-width:2px
    classDef status stroke:#fb923c,fill:#fee2e2,stroke-width:2px
    classDef staffAction stroke:#facc15,fill:#fef3c7,stroke-width:2px
    classDef reviewComplete stroke:#2dd4bf,fill:#ccfbf1,stroke-width:2px

How-to guides#

Create portability check

Enter numbers and create a portability check.

Create portability check
Start port in from portability check

Start a porting request from reviewed portable numbers.

Start port in from portability check
Delete portability check

Delete a portability check when it is no longer needed.

Delete portability check