Orders

The Orders tab provides a complete overview of all service orders associated with your account. You can track the status of each order, view detailed information, download confirmations, and export order history.

• View essential details for each order: reference number, date, status, amount, and type.

• Sort the list by clicking on any column header.

• Filter orders by a specific date range, reference number, status, or refund status.

• Access order details and download confirmation documents.

• Export your order history to a file for offline analysis.

Fig. 1. Orders Tab.

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Filters

Use the filter and export options to narrow down and customize the list of orders based on specific criteria.

Filter	Description
Date	Filter orders based on their creation date using predefined ranges: Today Last 24 hours This week This month Last 3 months Custom range
Reference	Filter by the order’s reference number.
Status	Filter orders by their current processing state: Completed Canceled Pending
Refunded	Filter orders by refund status: Yes No

Fig. 2. Orders Filters.

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Status and Actions

Each order includes a status that determines what actions are available.

Status

Status	Description
Completed	The order was successfully fulfilled.
Pending	The order is being processed.
Canceled	The order was canceled and will not be processed.

Actions

Action	Description
Order Details	View full order information.
Download Order Confirmation	Download a confirmation PDF for a completed order.

Fig. 3. Orders Status and Actions.

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Export

Click the button to open the Export Orders section. From there, you can define a date range and apply filters to generate a customized export file.

For more details, see the Export Orders documentation.

Fig. 4. Orders Export Button.