Credit Card

This section explains how to manage credit cards as a payment method for your account. Keeping an active credit card on file ensures uninterrupted service and makes it easy to add funds to your account balance.

Add Credit Card

Learn how to add a new credit card to your account.

Add a Credit Card
Manage Credit Cards

Learn how to configure and manage credit card payment methods.

Manage Credit Cards

Add a Credit Card

  1. Navigate to the Billing section in the left-hand menu and select Payment Methods.

  2. Click the Add Payment Method button.

  3. Select Credit Card from the dropdown list.

    Selecting Credit Card as a payment method.

    Fig. 1. Choosing the Credit Card option.

  4. Fill in the required fields in the Add New Credit Card form:

    • Card number

    • Expiry date

    • Security code (CVV)

    • Cardholder name and billing address details

  5. Click Submit to save the new credit card.

  6. A pop-up window will appear for 3-D Secure authentication provided by the issuing bank. Complete this verification to successfully add your credit card to DIDWW.

Note

By default, your first payment method will have Auto-charge enabled. You can disable this feature at any time. See Auto-charge Settings to manage this.

Add New Credit Card form.

Fig. 2. The form for adding credit card and billing details.


Manage Credit Cards

After adding one or more credit cards, they will be listed under your payment methods. From this interface, you can set a primary card, configure auto-charge options, add funds, or remove a card.

Set Credit Card Auto-charge Priority

Set the priority order of your credit cards for automatic payments.

Set Credit Card Auto-charge Priority
Manage Auto-Charge Settings

Enable or disable automatic payments.

Manage Auto-Charge Settings
Add Funds Using Credit Card

Manually add funds to your account prepaid balance.

Add Funds Using Credit Card
Remove Credit Card

Remove a credit card from your payment methods.

Remove Credit Card

Set Credit Card Auto-charge Priority

When you have multiple cards, you can set one as the primary card for auto-charging. This card is marked with a star icon in the Priority column.

  1. Click and hold the handle icon (☰) for the card you wish to prioritize.

  2. Drag the card to the top of the list and release.

Set Card Priority.

Fig. 3. Set Card Priority.


Manage Auto-Charge Settings

The Auto-charge feature automatically adds funds from your primary credit card when your account balance drops below a predefined threshold.

  1. Find the card in the Payment Methods list.

  2. Toggle the switch in the Auto-charge column.

Note

The card marked with a star icon in the Priority column will be used for automatic payments.

Automatic Payments.

Fig. 4. Automatic Payments.


Add Funds Using Credit Card

To manually add funds to your account balance, click the Add Funds button and choose one of the available options from the top of the modal window.

Auto-Charge

Automatically top up your balance using the primary credit card with auto-charge enabled.

Top Up Using Auto-Charge Enabled Credit Card
Credit Card

Add funds using a saved credit card or choose Instant Payment for a one-time top-up.

Top Up Using Saved Credit Card
Instant Payment

Make a one-time payment using new credit card details without saving them to your account.

Top Up Using Instant Payment

Top Up Using Auto-Charge Enabled Credit Card

Use this option to top up your account using the credit card that has auto-charge enabled. If multiple cards have auto-charge active, the top-priority card (i.e., the first in the list) will be used for the transaction.

  1. Click Add Funds.

  2. Select the Auto-charge tab.

  3. Click Confirm to add the specified amount to your balance.

Important

The Add Funds modal showing the Auto-charge option.

Fig. 5. Topping up using the auto-charge amount.


Top Up Using Saved Credit Card

This option allows you to specify a custom amount and choose the credit card.

  1. Click Add Funds.

  2. Select the Credit Card tab.

  3. Enter the amount you wish to add in the Top up amount (USD) field.

  4. Select your saved credit card from the Choose payment option dropdown menu.

  5. Click Confirm to complete the payment.

Note

The minimum payment amount is 30 USD.

Selecting a credit card to complete the payment.

Fig. 6. Topping up with a specific credit card.


Top Up Using Instant Payment

The Instant Payment option allows you to perform a one-time, manual payment at any time.

  1. Click the Add Funds button from the Payment Methods screen.

  2. From the Choose payment option dropdown menu, select the Instant Payment option.

  3. Enter your desired top-up amount.

  4. Click Confirm to proceed to the secure window for a one-time transaction.

  5. On the secure page, provide your contact and credit card details, then click Pay to complete the transaction.

Important

  • For European Economic Area (EEA) cardholders, this process uses 3D Secure 2 authorization as required by PSD2 regulations.

  • The minimum payment amount is 30 USD.

Performing a manual payment.

Fig. 6. Performing a manual payment.


Remove Credit Card

  1. Navigate to the Payment Methods screen.

  2. Find the credit card you wish to remove in the list.

  3. Click the Delete icon x in the corresponding row.

  4. Confirm the removal in the confirmation dialog.

Remove a credit card.

Fig.7. Remove a credit card.


Additional Information

Wire Transfer

Learn how to add and manage wire transfer payments.

Wire Transfer
Billing History

View your transaction history, download invoices, and check your current balance.

Billing History
Payment Actions

Manage auto-charge, set payment priority, configure automatic top-ups, and receive low balance alerts.

Payment Automation and Notifications