Invoices and Receipts

Invoices are issued on the first day of each month, summarizing all services purchased or renewed during the previous billing cycle. Each invoice includes details such as the quantity of services, applicable NRC (Non-Recurring Charges), MRC (Monthly Recurring Charges), and any usage-based charges (e.g., metered calls, SMS, or other).

Receipts are generated for every successful payment made using Credit Card, PayPal, or Wire Transfer, and are sent by email after each payment.

Invoices can also be downloaded at any time from the Billing section of the User Panel. Email notifications are sent with the subject line: “DIDWW: Invoice YYYY-MM”.

By default, invoices and receipts are sent to the Contact email of the account Owner and of users with the Admin or Billing role. Payment receipts are also sent to users with the Commercial role. See Where Notification Emails Are Sent.

Note

All charges are processed in USD. Ensure your payment method supports USD transactions.
For assistance with payments or billing, contact: billing@didww.com