Inbound SMS Logs

Inbound SMS logs provide detailed records of inbound SMS activity. These logs are essential for monitoring, analysis, and troubleshooting.

Inbound SMS Log Filters

Various filters are available to help you locate the exact SMS logs.

SMS Log Filters

Filter Name

Description

Time Received (UTC)

Filter logs for specific time ranges: Today, This week, This month, Previous month, or Custom Range.

Destination Address

Filter logs by specific destination numbers using Equals or Contains.

Status

Filter logs by SMS status: Any Status, Success, or Failed.

Trunk Type

Filter logs by trunk types: Email, HTTP IN, SMPP ESME, or SMPP SMSC.

Source Address

Filter logs by specific source numbers using Equals or Contains.

SMS Trunk

Filter logs by specific trunks.

SMS ID

Filter logs by the unique SMS ID assigned to each message.

Tip

You can filter multiple values in SMS log filters, such as source or destination addresses, by entering the values separated by commas (,), or spaces. For example, enter 123,456 or 123 456 to filter multiple entries in a single field.

Inbound SMS Log Filters.

Fig. 1. Inbound SMS Log Filters.

Inbound SMS Logs

The following fields are included in the inbound SMS logs:

Inbound SMS Log Descriptions

Field Name

Description

Time Received (UTC)

The time when DIDWW received the SMS message.

Time Sent (UTC)

The time when the SMS message was sent to the user’s trunk.

Status

Indicates whether the SMS was successfully delivered or failed.

Reason

If delivery failed, this field shows the reason for the failure.

Source Address

The source number from which the SMS was received.

Destination Address

The destination number (DID) to which the SMS was sent.

Trunk / Type

The trunk to which the SMS was sent.

Destination

The final destination of the trunk (e.g., IP address for SMPP trunks or email for SMS to Email).

Fragments

Displays the number of SMS fragments in the format: 1/x, 2/x, etc.

Attempt

The number of attempts to deliver the SMS to the user’s end destination.

SMS ID

The unique identifier assigned to each SMS message.

Billed Fragments

The number of SMS fragments that were billed.

Charged (USD)

The cost of the SMS message.
Inbound SMS Logs.

Fig. 2. Inbound SMS Logs.

Note

  • Incoming SMS messages are billed if they reach DIDWW but fail to deliver to the user’s destination.

  • If a DID number is not assigned to an SMS trunk, incoming messages will not be billed.