Buy Numbers

The Buy Numbers page allows you to explore, filter, and purchase available DID (Direct Inward Dialing) numbers. It provides a flexible and user-friendly interface that supports a wide range of service needs, including:

  • Filter numbers by country, number type, area name, prefix, and features

  • View real-time availability and pricing information

  • Select the number of channels and quantity

  • Choose a billing cycle that fits your needs


How to Buy Numbers

Purchase DID numbers through the DIDWW User Panel by finding available numbers, applying filters, reviewing options, and completing your order.


Before You Begin

Ensure your account has sufficient prepaid balance to cover the cost of the selected services.

Note

If you haven’t added a credit card, you’ll be prompted to do so during checkout or you can choose an instant payment method to complete the purchase.


Step 1: Select Country

  1. Go to the Phone Numbers > Buy Numbers menu.

  2. In the Country dropdown, choose the country where you want to purchase phone numbers.

Buy Phone Numbers Country Selection

Fig. 1. Buy Phone Numbers Country Selection

Step 2: Select Number Type

Choose the number type to filter results and display only numbers available within that category.

Note

Each type shows the total number of available prefixes in the selected country and number type.
Unavailable types appear grayed out with 0 prefixes.

Available number types:

  • Local: Geographic numbers tied to specific cities or regions.

  • National: Non-geographic numbers providing a countrywide presence, not linked to a specific locality.

  • Mobile: Numbers assigned to mobile networks.

  • Toll-free: Numbers that let callers connect without charge.

  • Shared Cost: Numbers where the cost of the call is shared between the caller and the recipient.

  • Global / UIFN: Universal International Freephone Numbers that allow callers from multiple countries to reach your business using a single number.

Number Type Filter

Fig. 2. Number Type Filter

Step 3: Search DID Numbers by Area Name, Prefix, and Other Filter Options

After selecting the number type, you can further refine the search results by applying below-listed filters:

  • State / Region: Further narrow the selection by choosing a specific state or administrative region within the selected country. This option is available only in countries with sub-national divisions, such as the United States, Canada, and the United Kingdom.

  • NPA/NXX: Narrow down the selection to a specific area code (NPA) or number prefix (NPA-NXX). This filter is primarily applicable in countries with structured numbering plans, such as the United States and Canada.

  • Required: Shows numbers where end-user information is mandatory for number activation.

  • Not required: No registration needed to acquire the number.

  • inbound-calls Inbound calls: SIP, PSTN, and phone.systems™ call forwarding supported.

  • local-cli Local CLI: Can be used as a caller ID with DIDWW local routes.

  • fax Inbound Fax: T.38 or G.711u passthrough supported.

  • sms-in Inbound SMS: SMPP, HTTP, and Email SMS delivery supported.

  • a2p Outbound A2P SMS: Can be used as long-code number for DIDWW A2P campaigns via SMPP and HTTP.

  • sms-out Outbound P2P SMS: SMPP and HTTP SMS delivery supported.

  • emergency Emergency calling: Can be used to call local emergency service numbers.

  • cnam Outbound CNAM: Configurable caller name supported.

Note

  • When multiple options are selected, only numbers that support all selected services will be shown.

  • Flat Rate: Preselects numbers with a flat-rate pricing model (2 channels included). These numbers include 2 dedicated channels by default, which cannot be shared with other DIDs. The number of channels can be increased after purchase. A recurring charge applies.

  • Metered: Preselects numbers with the Pay-Per-Minute option. These numbers are assigned to a capacity group with 100 channels by default. The number of channels can be adjusted after purchase. No dedicated flat-rate channels are included.

Allows for a direct text search. Enter a area name to find numbers for that location or type a number prefix to match DIDs.

Buy Numbers page filters.

Fig. 3. Applying additional filters.

Step 4: Add Number(s) to Shopping Cart

  1. Review the available number options and their pricing.

  2. Select the number of Channels Included.

  3. Set the desired Quantity of numbers to purchase.

  4. Click the Cart button to add the selected numbers to your shopping cart.

Add Number(s) to Shopping Cart

Fig. 4. Add Number(s) to Shopping Cart

Step 5: Review the Shopping Cart

Open the Shopping Cart to review your selected numbers. Here, you can still adjust the Channels Included or the Quantity if you need to make any changes before proceeding.

Review shopping cart.

Fig. 5. Review shopping cart.

Step 6: Select Billing Period and Proceed to Checkout

In the Shopping Cart, select your preferred billing period and click Proceed to Checkout.

Select Billing Period and Proceed to Checkout

Fig. 6. Select Billing Period and Proceed to Checkout.

Step 7: Review Order Summary and Continue

On the Order Summary page, review your selections and click Continue to proceed.

Note

To make changes before finalizing your order, click the Modify Order button. This will return you to the shopping cart for adjustments.

Modify Order button.

Fig. 7. Modify Order button.

Step 8: Acknowledge Service Restrictions

If any of your selected numbers have service restrictions, a Service Restrictions pop-up will appear. Review the terms, check the confirmation box, and click Agree & Complete Order to finalize your purchase.

Service restrictions popup

Fig. 8. Service Restrictions popup.


Number Selection Tool

The Number Selection Tool allows you to search for easy-to-remember and unique Golden and Vanity Phone Numbers. This tool is ideal for identifying memorable “Gold” numbers or vanity numbers that align with your brand identity.

Important

  • This feature is not enabled by default. Please contact sales@didww.com .

  • Availability of this feature may vary by country and city.

Step 1: Open the Number Selection Tool

  1. Go to the Phone Numbers section and click the # button.

  2. Use the filters to find the desired country and city.

  3. In the numbers table, locate the Select column and click the Numbers button to launch the Number Selection Tool.

    Clicking the Numbers button to open the selection tool.

    Fig. 9. Opening the Number Selection Tool.

Step 2: Search for Specific Numbers

In the Select and Reserve Numbers window, you can search for Regular or Gold numbers by selecting the appropriate tab and entering your search.

To find a specific number, use the search bar. Enter digits (e.g., “96” to find numbers that contain those digits) or letters (e.g., “yn” to locate vanity numbers based on keypad mappings).

Filtering by specific digits.

Fig. 10. Example of a numeric search.

Filtering by alphanumeric characters for vanity numbers.

Fig. 11. Example of an alphanumeric (vanity) search.

Step 3: Select and Reserve Your Numbers

  1. Check the boxes next to the numbers you want in the Available list on the left.

  2. Click the right arrow > to move them to the Reserved list.

    Managing reserved numbers and refreshing the reservation timer.

    Fig. 12. Selecting numbers and managing reservations.

Reservations expire after a set time due to live inventory. To retain your selected numbers, select them in the Reserved list and click Refresh reservation.

Note

You can add up to 10 numbers to the reserved list at a time by default.

Managing reserved numbers and refreshing the reservation timer.

Fig. 13. Selecting numbers and managing reservations.

Step 4: Review Your Cart and Proceed to Checkout

After selecting your desired numbers using the Number Selection Tool, click Go to Cart. Your selected numbers will appear in the main shopping cart, where you can review them and proceed with the standard checkout process.

Go to Cart Button

Fig. 14. Go to Cart Button