Services, Coverage, and Pricing#
DIDWW offers a comprehensive suite of telecommunication services, including global availability of virtual phone numbers (DIDs), flexible voice channel capacity options, SIP trunking, call forwarding, emergency calling, two-way SMS messaging, number porting, and a cloud-based PBX platform. Services are billed on a prepaid model, with charges varying by service type, destination, and usage model.
Note
NRC (Non-Recurring Charge): One-time activation fee.
MRC (Monthly Recurring Charge): Ongoing monthly fee.
Per-minute usage fees: Applicable for certain services (e.g., outbound calls or incoming call minutes).
All rates are in USD. Ensure your payment method supports USD transactions.
For the most current service pricing, visit: DID Pricing
Phone Numbers#
A wide range of virtual phone number types is available globally. Pricing follows a prepaid model, with costs comprising a one-time setup fee and a monthly recurring charge. Additional per-minute usage fees may apply based on the number type.
Pricing: NRC, MRC.
Billing: Caller pays for outbound calls.
Pricing: NRC, MRC.
Billing: Caller pays for outbound calls.
Pricing: NRC, MRC.
Billing: Caller pays for outbound calls.
Pricing: NRC, MRC. Pay-per-minute for incoming calls.
Billing: Costs are shared between the caller and the number owner.
Pricing: NRC, MRC. Pay-per-minute for incoming calls.
Billing: Caller is not charged.
Customer pays for inbound calls.
Pricing: NRC, MRC (for the UIFN plus each enabled country). Pay-per-minute for incoming calls.
Billing: Caller is not charged.
Customer pays for inbound calls.
Note
Capacity is either included or provided separately, depending on the selected service tier.
Capacity#
Flexible voice channel capacity options, including flat-rate, metered, and hybrid models. These plans define the number of concurrent calls that can be handled through the DIDWW network. Capacity is billed on a prepaid basis and is available for immediate activation via the self-service web portal, API, or by contacting sales@didww.com for high-volume deployments.
Pricing: NRC, MRC.
Billing: All channels are billed on the same monthly cycle. Charges are prorated for any channel changes during the billing period.
Pricing: Pay-per-minute.
Billing: No activation or recurring fees are applicable.
Pricing: Combined flat rate and pay-per-minute.
Uses flat-rate channels for predictable traffic and metered channels as a reliable backup for high call demands.
Note
Specific country eligibility for each capacity plan may impact channel pricing and availability.
For service details, visit: DIDWW Capacity Services
Voice#
Outbound voice services through Local and International SIP Trunking, as well as Emergency Calling. These services are built on a secure, geo-redundant intercontinental backbone, supporting high-quality, reliable, and compliant voice communication globally.
Pricing: Pay-per-minute.
Billing: Charges apply as incurred.
Calls are billed with an initial minimum interval and subsequent incremental intervals.
Pricing: Pay-per-minute.
Billing: Charges apply as incurred.
Calls are billed with an initial minimum interval and subsequent incremental intervals.
Pricing: Monthly administration and setup fees apply per number.
Billing: Emergency calls are free of charge.
Note
For current rates, download the applicable SIP Trunking pricing .
To activate any voice service, please contact sales@didww.com .
Messaging#
Person-to-Person (P2P) and Application-to-Person (A2P) messaging using local, national, and mobile DIDs.
Pricing: Pay-per-message.
Billing: Charged per message fragment.
Pricing: Pay-per-message.
Billing: Charged per message fragment.
Pricing: Pay-per-message.
Billing: Charged per message fragment.
Note
SMS messages may be split into multiple fragments depending on message length and encoding. Each fragment is billed separately.
For up-to-date SMS service rates, including destination-specific pricing for A2P and P2P messaging, refer to DIDWW DID Pricing .
Cloud PBX phone.systems™#
A fully-featured, cloud-based PBX platform designed for businesses of all sizes. The system offers a seat-based pricing model with flexible billing options. Each seat includes a user license, SIP account, and call forwarding capabilities. There are no feature limitations across pricing tiers.
Pricing: Monthly recurring seat-based model.
Billing: All seats are billed on the same monthly cycle. Charges are prorated for any seat changes during the billing period.
Note
For more information, visit: Cloud business phone.systems™ .
Number Porting#
Number porting allows businesses to retain their existing telephone numbers when migrating to the DIDWW network. This service is generally offered free of charge, subject to eligibility and approval.
Pricing: Free of charge in 41 countries (subject to approval).
Terms may be updated periodically. Please refer to the official website for the latest information.
Note
For service details, visit: DIDWW Phone Number Porting