Call Events

The DIDWW Call Events API allows to receive real-time Call Events and CDRs through a designated HTTP endpoint. This webhook-based mechanism provides flexibility for developing applications that support near real-time call processing, CDR retrieval, billing, and call tracking.

To access and manage call events, go to APIs, then select Call Events API.

Call Events API

Fig. 1. Call Events section.

The Call Events API and CDR Streaming API support both inbound and outbound call services.

For event payloads, attributes, and details, visit the pages below:

Note

The Call Events API can only be enabled upon customer request by contacting the DIDWW Technical Support team at support@didww.com.


Call Events Configuration

Call event configuration and management are available in the Call Events API section.

To configure the Call Events service, follow these steps:

  1. Open the Configuration Page

    Select CDR Streaming or Call Events for Voice IN or Voice OUT, then click Configure in the Call Events API page: Call Event Configurations.

    Configure Voice IN Call Events

    Fig. 2. Call Events configuration window.

  2. Enter the Required Configuration Parameters

    Parameter

    Description

    Endpoint

    The URL where call event notifications will be delivered (e.g., https://example.com/).

    Enable GZIP Compression (Optional)

    If enabled, HTTP data is compressed before being sent.

    Authentication (Optional)

    Use Basic Authentication (Basic Auth) with a username and password:

    • Username - The username associated with the endpoint URL.

    • Password - The password associated with the endpoint URL.

    Headers (Optional)

    Define custom HTTP headers.

    Examples:

    • X-Auth-Token - Secure authentication token used for verifying requests (e.g., your_secure_token).

    • X-Client-ID - Unique identifier for the client or application sending the request (e.g., unique_client_identifier).

  3. Save the Configuration

    Click Submit to finalize the setup and activate call event delivery.

Call Events IP addresses

Call event requests are sent from the following IP addresses:

  • IPv4: 46.19.210.148

  • IPv6: 2a01:ad00:2:3::148

Ensure that these IP addresses are whitelisted in your receiving system.

Call Events Request format

The payload format depends on the selected service type.

Refer to the corresponding API documentation for details on payload structure and data processing: