Call Logs

The Call Logs section provides a detailed record of all call activity, including inbound and outbound calls. You can perform the following tasks:

• View call details, such as time, duration, source or destination numbers, and trunk used.

• Filter logs by call direction (inbound or outbound).

• Export logs in .csv format for further analysis or reporting.

To access Call Logs, go to the Logs & Analytics menu, select Call Logs, and then choose Inbound or Outbound.

Fig. 1. Call Logs.

Note

• Logs can be exported as .csv files from the Exports section.

• Logs are retained for the current month and the previous two months.

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In this section

• Inbound Logs
• Outbound Logs