How-to guides#

Use these guides to update DID numbers in the My Numbers section. They cover routing, registration-related details, CNAM OUT, renewal, removal, and restoration tasks.

Assign a voice trunk

Assign a voice trunk to one or more DID numbers.

Assign a voice trunk
Assign an SMS trunk

Assign an inbound SMS trunk to one or more SMS-enabled DID numbers.

Assign an SMS trunk
Assign end-user details

Assign identity and address records to numbers that require registration.

Assign end-user details
Filter numbers

Filter DID numbers, including multiple-number searches with Bulk Input.

Filter numbers
Manage CNAM OUT

Enable or remove CNAM OUT for supported DID numbers.

Manage CNAM OUT
Renew a number

Renew a DID number or renew multiple numbers with a batch action.

Renew a number
Remove a number

Cancel one DID number or remove multiple DID numbers at once.

Remove a number
Restore a number

Restore eligible manually canceled DID numbers.

Restore a number
Change next capacity mode

Change DID numbers between supported DID+0 and DID+2 capacity modes.

Change next capacity mode
Set capacity limits

Limit the maximum number of concurrent inbound calls for DID numbers.

Set capacity limits
Assign DID numbers to a capacity group

Assign one or more DID numbers to an existing Capacity group.

Assign DID numbers to a capacity group
Unassign DID numbers from a capacity group

Remove one or more DID numbers from their current capacity group.

Unassign DID numbers from a capacity group