The Notifications section allows account owners and administrators to manage how automatic account alerts are delivered. Each notification is tied to specific user roles, and notification emails are sent by default to users assigned to those roles.
Note
You can also add additional recipients who are not associated with specific roles.
Keep in mind that notifications may contain sensitive account information.
Only add trusted email addresses and verify them carefully.
Notification emails are sent to the Contact email of each recipient user. Each user manages this address on their own User Details page.
By default, each notification is sent to the account Owner and to users with the roles listed in Notification Descriptions and Recipients. The Owner is not an assigned role, so it is not listed in the table. For example, invoices and other billing emails are sent to the Owner and to users with the Admin or Billing role.
There is no separate email setting for billing or any other notification type. To receive notifications at a different address, change your Contact email on the User Details page. You can also add Additional recipients to any notification in Edit Notification, for example to send it to an address that does not belong to a user.
You can control who receives email alerts for each notification type. Enable or disable default role-based recipients, or add additional trusted recipients as needed.
Note
If you add additional recipients outside of assigned roles, be sure to include only trusted email addresses, as notifications may contain sensitive information.