Sender ID Verification reference#

This reference describes the fields and values used for Sender ID Verifications in the DIDWW User Panel. The fields shown during creation and on the verification details page depend on the verification type, destination, and status.

General#

The following fields and values apply to all Sender ID Verifications.

Filters#

Filter

Filter condition

Description

Name

Contains text input

Filters by verification friendly name.

Sender ID

Contains text input

Filters by Sender ID.

Country

Searchable single-select filter

Filters by target country.

Status

Searchable single-select filter

Filters by verification status.

Type

Searchable single-select filter

Filters by Sender ID Verification type.

SMS Trunk

Searchable single-select filter

Filters by assigned outbound SMS trunk or verifications without an assigned SMS trunk.

Identity

Searchable single-select filter

Filters by assigned business identity.

Address

Searchable single-select filter

Filters by assigned business address.

Filter conditions#

Filter condition

Description

Contains text input

Matches values that contain the entered text.

Searchable single-select filter

Allows one value to be selected from a searchable list.

Sender ID Verification fields#

Field

Description

Friendly name

The account-level name used to identify the verification.

Reference ID

The short reference shown below the friendly name on the Verifications page.

Campaign ID

The unique UUID assigned to the verification and shown on its details page. In the API, this value is used as campaign_id. See Outbound SMS examples.

Status

The current verification status.

Reject reason

The reason changes are required.

Note

This field is shown when the verification status is Changes Required.

Reject comment

Additional information about the changes required for the verification.

Note

This field is shown when the verification status is Changes Required.

Type

The Sender ID Verification type.

Target countries

The destination countries covered by the verification.

SMS Trunk

The outbound SMS trunk associated with the verification. When no SMS trunk is assigned, the Verifications page shows SMS: none and the verification details page shows a dash.

Identity (Business)

The business identity assigned to the verification.

Address

The business address assigned to the verification.

Sender IDs

The Sender IDs covered by the verification. For Carrier verifications, this is the immutable, system-generated value in the DDWW0xxxxx format, not the dynamic Sender ID presented to the recipient.

Next billing price

The next verification charge. This field is shown before an approved verification has a renewal price.

Renew price

The recurring price for an active verification.

Renew date

The next scheduled renewal date. A dash is shown when no renewal date is scheduled.

Order ref

The order reference associated with an active verification, shown as a link to the order.

Verification type values#

Type

Description

Alphanumeric

Verifies a Sender ID containing letters and numbers.

Long-code

Verifies one or more active Long-code DID numbers for A2P SMS.

Toll-Free

Verifies one or more active US Toll-Free DID numbers for A2P SMS.

Carrier (Dynamic)

Verifies messaging traffic for a supported country. The recipient-facing Sender ID is assigned dynamically by the destination carrier. DIDWW also generates an immutable Sender ID for submitting traffic.

Status values#

Status

Description

New

The verification has been created, but its review has not started.

In Process

The submitted verification is being reviewed.

Active

The verification is approved and can be used for the approved business, destination countries, and messaging purpose.

Changes Required

The verification requires changes or additional information before review can continue.

Pending Closure

Closure has been requested and is being processed.

Closed

The verification is closed and can no longer be used to send messages.

Use case type values#

The use case type identifies the general purpose of the messages. Available values may depend on the verification type and destination country.

For US 10DLC registration, use cases are grouped into standard and special use cases.

Select from the following standard use cases. These are common message categories that typically do not require additional MNO vetting:

Value

Description

2FA (OTP)

Authentication and one-time passcodes.

Account Notification

Account updates, billing notices, and password reset messages.

Customer Care

Customer service and support messages.

Delivery Notification

Notifications about delivery status.

Fraud Alert Messaging

Fraud or suspicious activity alerts.

Higher Education

Messages from colleges, universities, and other educational institutions.

Low Volume Mixed

Low-volume messages that cover more than one use case.

Machine to Machine (M2M)

Automated communication between devices or systems without a human recipient.

Marketing

Promotional and marketing content.

Mixed

Messages that cover more than one standard use case.

Polling and Voting

Interactive campaigns such as polls or surveys.

Public Service Announcement

Government or civic alerts.

Security Alert

Alerts for system or user security.

Special Use Cases are sensitive and may require pre/post-registration approval by mobile network operators (MNOs). Requirements vary depending on the carrier.

Value

Description

Charity

Non-profit organizations sending donation-related messages.

Emergency

Critical public safety or health notifications.

Social

Messages from social platforms or apps.

Alphanumeric verification#

An Alphanumeric Sender ID Verification registers a Sender ID containing letters and numbers for the selected target countries. The information requested during creation can vary according to the selected countries and their identity requirements.

Verification setup fields#

These fields are shown in the General step when creating an Alphanumeric Sender ID Verification.

Field

Description

Friendly name

The account-level name used to identify the verification.

Target countries

A predefined country group for which the Sender ID is being verified. Selecting any country in a group selects the entire group; countries cannot be added or removed individually, and groups cannot be combined. Pricing and Identity Requirements apply once to the whole group.

Sender ID

The Alphanumeric Sender ID being verified. The value must contain 2 to 11 characters and can use a-z, A-Z, and 0-9.

Identity (Business)

The business identity assigned to the verification.

Address

The business address assigned to the verification.

Verification details fields#

These fields are shown in the Verification details step when creating an Alphanumeric Sender ID Verification.

Field

Description

Legal Company Name

The legal name of the business that will use the Sender ID.

Website

The website associated with the business and messaging use case.

Use case type

The category that best describes the messages sent with the Sender ID.

Campaign description

A specific description of the messaging purpose and content.

How will consumers opt in?

A description of the complete consumer opt-in flow or the script used by an agent to obtain consent.

Sample content messages #1

A representative example of the messages that will be sent.

Sample content messages #2

A second representative example of the messages that will be sent.

Long-code verification#

A Long-code Sender ID Verification registers eligible DID numbers for A2P SMS in the selected target countries. An active eligible DID number is required in each selected country.

Verification setup fields#

These fields are shown in the General step when creating a Long-code Sender ID Verification.

Field

Description

Friendly name

The account-level name used to identify the verification.

Target countries

The destinations for which the Sender IDs are being verified.

Identity (Business)

The business identity assigned to the verification.

Address

The business address assigned to the verification.

Sender ID selection fields#

Field

Description

Available source numbers

Active DID numbers that support Outbound A2P SMS, are compatible with the selected business identity, and are not assigned to another Sender ID Verification.

Allowed source addresses

The DID numbers selected for this verification.

Standard verification details fields#

These fields are shown in the Verification details step when the selected target country does not require a country-specific form.

Field

Description

Legal Company Name

The legal name of the business that will use the Sender IDs.

Website

The website associated with the business and messaging use case.

Use case type

The category that best describes the messages sent with the Sender IDs.

Campaign description

A specific description of the messaging purpose and content.

How will consumers opt in?

A description of the complete consumer opt-in flow or the script used by an agent to obtain consent.

Sample content messages #1

A representative example of the messages that will be sent.

Sample content messages #2

A second representative example of the messages that will be sent.

United States 10DLC verification details fields#

These fields are shown in the Verification details step when United States is selected as the target country. They collect the business and campaign information required for US A2P 10DLC registration.

Field

Example

Description

Legal Company Name

DIDWW

Enter the full legal name of the company.

DBA (Doing Business As) or Brand Name

DIDWW

Enter the brand name if it differs from the legal name.

Business entity type

Private Company

Choose the legal structure of the entity (e.g., Private Company, Charity/Non-profit Organization, Publicly Traded Company).

Stock symbol (if applicable)

AAPL

If the company is publicly listed, provide the stock ticker symbol.

Stock exchange (if applicable)

NASDAQ

If the company is publicly listed, provide the stock exchange.

Vertical type

Retail, Financial Services, or Healthcare

Select the business category that best describes your organization (e.g., Retail, Financial Services, Healthcare).

Website

https://didww.com

Enter the business website. All links must include the full URL starting with https:// or http://.

Use case type

Account Notification

Account status updates, password resets.

Campaign description

Billing Notifications
Objective: Notify users about billing events.
Content: Monthly statements, due date alerts, and payment confirmations.
Audience: Customers with active DIDWW services.

Provide a concise summary of the campaign. This should outline the campaign’s primary objectives, the type of message content that will be sent, and the intended target audience.

How will customers opt in?

Through my website, Through my app, Verbal agreement, or Physical form

Select one or more methods used to obtain consent.

Provide screenshots or scans of the opt-in form

opt-in-form.png

Upload supporting files when Through my app or Physical form is selected. Multiple files can be attached.

Detailed opt-in flow description

Checkout Page Consent
During checkout on an e-commerce platform, customers are shown a checkbox with the label:
Yes, I want to receive order updates and special offers via SMS (4 messages/month).
The box is unchecked by default and must be selected manually to opt in.

Describe each step of the opt-in process or provide the exact script used by an agent to obtain consent. Include the channel, wording, and confirmation step.

I confirm that my opt-in flow requires mandatory, manual user confirmation to receive messages based on the campaign and allows users to freely opt out.

Selected

This confirmation is required before the verification can be submitted.

Opt-In Keywords

START, JOIN, or SUBSCRIBE

Specify acceptable keywords.

Opt-In Message

Welcome to DIDWW

Include an acknowledgement that the user accepted an invitation, the brand name, message frequency disclosure, the standard Message and Data Rates May Apply disclaimer, and STOP and HELP instructions.

Opt-Out Keywords

STOP, CANCEL, or UNSUBSCRIBE

Common unsubscribe terms that subscribers can use to leave the campaign at any time.

Opt-Out Message

You have been unsubscribed from DIDWW alerts

Include the brand name, acknowledgement of the opt-out, and confirmation that no further messages will be sent.

Help Keywords

HELP, INFO, or SUPPORT

Standard terms that subscribers can use to receive assistance.

Help Message

DIDWW: Contact support at support@didww.com. Message and data rates may apply.

Include the brand name, support contact details, and a statement that standard messaging rates may apply.

Sample content messages #1

DIDWW:
Your monthly billing statement is now available. Log in at didww.com to view.
Messages & Data rates may apply.
Reply HELP to get help, reply STOP to opt-out of the messaging campaign.

Provide an example that reflects the type of SMS content your campaign will send. The message must include the brand name, representative message content, and opt-out and help instructions.

Sample content messages #2

DIDWW Alert:
Your porting request has been received. You’ll receive an update within 24 hrs.
Messages & Data rates may apply.
Reply HELP to get help, reply STOP to opt-out of the messaging campaign.

Provide a second example that reflects the type of SMS content your campaign will send. The message must include the brand name, representative message content, and opt-out and help instructions.

URLs included in messages

https://didww.com

List the URLs included in SMS content. All URLs must include the full URL starting with https:// or http://.

Phone numbers included in messages

+1 212 555 0100

List the clickable or static phone numbers included in SMS content.

Link to privacy policy

https://didww.com/privacy-policy

Provide a direct URL to the privacy policy. The privacy policy must explicitly state that subscriber data will not be sold or shared with third parties.

Link to Terms and conditions

https://didww.com/terms-and-conditions

Provide a direct URL to the terms and conditions. The link must include the full URL starting with https:// or http://.

Note

For US A2P 10DLC registration, the business or brand name must appear in the opt-in, opt-out, help, and sample messages. The opt-in message must also disclose the message frequency, applicable message and data rates, and HELP and STOP instructions.

Toll-Free verification#

A Toll-Free Sender ID Verification registers an eligible US Toll-Free DID number for A2P SMS. An active US Toll-Free DID number is required on the DIDWW account.

Verification setup fields#

These fields are shown in the General step when creating a Toll-Free Sender ID Verification.

Field

Description

Friendly name

The account-level name used to identify the verification.

Identity (Business)

The business identity assigned to the verification.

Address

The business address assigned to the verification.

Sender ID selection fields#

Field

Description

Available source numbers

Active DID numbers that support Outbound A2P SMS, are compatible with the selected business identity, and are not assigned to another Sender ID Verification.

Allowed source addresses

The DID numbers selected for this verification.

Verification details fields#

These fields are shown in the Verification details step when creating a Toll-Free Sender ID Verification.

Field

Description

Business Registration Number

The Employer Identification Number (EIN) for a business registered in the United States, or the government-issued business registration number for a business registered outside the United States.

Legal Company Name

The legal name of the business that will use the Toll-Free Sender ID.

Business entity type

The legal classification of the business.

Business registration type

The type of registration number entered for the business.

Website

The complete website URL associated with the business and messaging use case, including the https:// or http:// prefix.

Fortune 500 or 1000 company?

Indicates whether the business is listed in the Fortune 500 or Fortune 1000.

Use case type

The category that best describes the messages sent with the Toll-Free Sender ID.

Campaign description

A specific description of the messaging purpose and content.

How will customers opt in?

One or more consent methods: Through my website, Through my app, Verbal agreement, or Physical form.

Provide screenshots or scans of the opt-in form

Supporting files for the opt-in process. This field is shown when Through my app or Physical form is selected, and accepts multiple attachments.

Detailed opt-in flow description

A step-by-step description of the opt-in process or the exact script used by an agent to obtain consent. Include the channel, wording, and confirmation step.

I confirm that my opt-in flow requires mandatory, manual user confirmation to receive messages based on the campaign and allows users to freely opt out.

Confirms that consent requires a manual action and that recipients can opt out. This checkbox is required before submission.

Sample content messages #1

A representative message containing the business or brand name, expected message content, and applicable HELP and STOP wording.

Sample content messages #2

A second representative message containing the business or brand name, expected message content, and applicable HELP and STOP wording.

URLs included in messages

All URLs expected to appear in messages sent under the verification. Listing these URLs helps prevent message blocking.

Phone numbers included in messages

All phone numbers expected to appear in messages sent under the verification. Listing these numbers helps prevent message blocking.

Description

A description of where customers can find the Toll-Free numbers, such as the business website, online advertisements, or application store listings.

Screenshots (optional)

Supporting screenshots showing where the Toll-Free numbers are published.

Message volume type

Indicates whether the monthly message volume is existing or projected.

Estimated quantity

The estimated total number of messages sent each month.

Promotes commercial product?

Indicates whether the messages promote a commercial product. Available values are Yes, No, and Unsure.

Was this traffic previously on another messaging service?

Indicates whether the messages are new or were previously sent through another messaging provider.

Previous content copy

Representative messages, including HELP and STOP wording, used with the previous provider. Shown when the traffic was previously sent using a short code or long number.

Number(s) used with previous vendor

The sending numbers used with the previous provider. Shown when the traffic was previously sent using a short code or long number.

Link to privacy policy

The complete URL of the business privacy policy, including the https:// or http:// prefix.

Link to Terms and conditions

The complete URL of the terms and conditions that apply to the messaging service, including the https:// or http:// prefix.

Business entity type values#

Value

Description

Private Profit

A privately owned for-profit business.

Public Profit

A publicly traded for-profit business.

Non Profit

A nonprofit organization.

Government

A government organization.

Sole Proprietor

A business owned and operated by one individual.

Carrier verification#

A Carrier Sender ID Verification approves a business and its messaging use case for supported destinations where the Sender ID is assigned dynamically. You do not select or enter a Sender ID. The destination carrier assigns it when the SMS message is delivered.

Verification setup fields#

These fields are shown in the General step when creating a Carrier Sender ID Verification.

Field

Description

Friendly name

The account-level name used to identify the verification.

Target countries

A predefined country group for which the messaging traffic is being verified. Selecting any country in a group selects the entire group; countries cannot be added or removed individually, and groups cannot be combined. Pricing and Identity Requirements apply once to the whole group.

Identity (Business)

The business identity assigned to the verification.

Address

The business address assigned to the verification.

Verification details fields#

These fields are shown in the Verification details step when creating a Carrier Sender ID Verification.

Field

Description

Legal Company Name

The legal name of the business that will send the messages.

Website

The website associated with the business and messaging use case.

Use case type

The category that best describes the messages that will be sent.

Campaign description

A specific description of the messaging purpose and content.

How will consumers opt in?

A description of the complete consumer opt-in flow or the script used by an agent to obtain consent.

Sample content messages #1

A representative example of the messages that will be sent.

Sample content messages #2

A second representative example of the messages that will be sent.