Request cancelation

Request the cancellation of selected numbers within an active porting request using the Batch Actions menu. This option is useful if you no longer want to proceed with porting specific numbers, without canceling the entire porting request.

1. In the DIDWW User Panel, go to Phone Numbers > Number Porting.

2. Open the Porting Numbers tab.

3. Select the checkboxes next to the numbers you want to cancel.

4. Open the Batch Actions menu and select Cancel.

Note

For porting requests in In Process status, cancellations are reviewed by DIDWW staff.

• When cancellation is still possible, the request is approved and the numbers are canceled.

• If it is too late, the request is rejected and porting continues.

Fig. 1. Requesting cancellation for selected porting numbers.

Related resources

• Number porting — Understand request and number-level cancellation behavior.

• Cancel specific number porting — Cancel selected numbers from the Porting Requests tab.