Assign end-user details

Assign end-user details to DID numbers that require registration. End-user details connect the number to an identity and address, then start the verification process required for activation.

Before you begin

• A DID number in Awaiting Registration status is required.

• An identity and address that meet the number requirements are required. See Identities & Addresses.

Assign end-user details to a single DID number

Use this flow when you need to submit identity and address information for one DID number.

Step 1: Open the Awaiting Registration quick filter

1. Go to Phone Numbers > My Numbers.

2. Open the Awaiting Registration quick filter.

Step 2: Assign the identity

1. Find the DID number and click None in the Identity column next to the verification icon.

   

   Fig. 1. Assigning end-user details for a single DID number.

2. In the Assign End User Details pop-up window, select the Identity and click Confirm.

   

   Fig. 2. Selecting an identity.

Step 3: Assign the address

1. On the page that opens, click Assign.

   

   Fig. 3. Assign button.

2. In the Assign Address pop-up window, select the Address and click Confirm.

   

   Fig. 4. Selecting an address.

---

Assign end-user details to multiple DID numbers

Use this flow when several DID numbers can use the same identity and address records.

Step 1: Open the Awaiting Registration quick filter

1. Go to Phone Numbers > My Numbers.

2. Open the Awaiting Registration quick filter.

Step 2: Select numbers

1. Select the DID numbers you want to update.

   

   Fig. 5. Selecting multiple DID numbers.

Step 3: Select the identity

1. At the bottom of the page, click Batch Actions.

2. Select Assign End User Details.

   

   Fig. 6. Assign End User Details batch action.

3. In the Assign End User Details pop-up window, select the Identity and click Confirm.

   

   Fig. 7. Selecting an identity.

Step 4: Assign the address

1. On the page that opens, review the selected DID numbers and click Assign.

   

   Fig. 8. Assign button.

2. In the Assign Address pop-up window, select the Address and click Confirm.

   

   Fig. 9. Selecting an address.

Next steps

• Verifications — Track the verification request status.

• End-user verification — Understand End-user verification and activation.

• Batch actions reference — Review the Assign End User Details batch action.