Create an SMS trunk group#

Create an SMS trunk group to combine existing SMS trunks and define a prioritized order for routing inbound messages. If the primary trunk is unavailable, DIDWW attempts to deliver the message through the next trunk in the sequence.

For how trunk groups deliver messages, see SMS trunk groups.

Before you begin#

Step 1: Open the creation form#

  1. In the DIDWW User Panel, go to SMS > SMS Trunks.

  2. Click Create New.

  3. Select Trunk group.

SMS Trunks page with SMS > SMS Trunks, Create New, and Trunk group highlighted

Fig. 1. Select Trunk group#

Step 2: Configure and create the trunk group#

On the Create SMS Trunk Group page:

  1. In Friendly name, enter a unique name to identify the group.

  2. In SMS trunks, select the member trunks. To provide failover, select at least two. You can also save the group without member trunks and add them later by editing the group.

  3. Click Create at the bottom of the page. The group then appears in the SMS Trunks list.

Note

The SMS trunks dropdown shows only trunks of a supported type that are not already part of another trunk group.

Create SMS Trunk Group page with the Friendly name and SMS trunks fields and the Create button highlighted

Fig. 2. Configure and create the trunk group#

Next steps#