Remove a number#

Remove a DID number from the Actions column on the My Numbers page. You can also remove multiple DID numbers at once with Batch Actions.

Remove a single number#

  1. Go to Phone Numbers > My Numbers.

  2. Locate the DID number you want to cancel.

  3. In the Actions column, click the Actions menu button and select Cancel service.

    Cancel service action for a single DID number.

    Fig. 1. Cancel service action.#

  4. In the confirmation dialog, optionally provide a cancellation reason.

  5. Click Confirm.

    Confirmation screen for removing a single DID number.

    Fig. 2. Confirmation screen for removing a single DID number.#


Remove multiple numbers#

  1. Go to Phone Numbers > My Numbers.

  2. Select the DID numbers you want to cancel.

  3. At the bottom of the page, open Batch Actions.

  4. Select Remove DIDs.

    Remove DIDs batch action.

    Fig. 3. Remove DIDs batch action.#

  5. In the confirmation dialog, review the selected DID numbers and optionally provide a cancellation reason.

  6. Click Confirm.

    Confirmation screen for removing multiple DID numbers.

    Fig. 4. Confirmation screen for removing multiple DID numbers.#