Create a Long-code Sender ID Verification#

Follow these steps to submit eligible Long-code DID numbers for verification before using them to send A2P SMS messages.

Important

This guide applies to supported destination countries other than the United States. For messaging to US recipients, see Create a US 10DLC Verification.

Before you begin#

Step 1: Open the verification form#

  1. In the DIDWW User Panel, go to SMS > Sender ID Verifications.

  2. Open the Get Started tab.

  3. Find the Long-code Sender ID type and click Create New.

Alternatively, on the Verifications tab, open Create New and select the Long-code Sender ID type.

Long-code card with the Create New button.

Fig. 1. Open the Long-code verification form.#

Step 2: Enter general details#

  1. Enter a Friendly name.

  2. Select the Target countries.

    Note

    Do not select the United States. US Long-code Sender IDs require a US 10DLC Verification.

  3. Review the Pricing and Identity Requirements for the selected countries.

  4. Select an existing business Identity and Address, or create them during this step.

  5. Click Next.

For field descriptions, see Long-code verification setup fields.

Important

A DID number can be linked to only one identity. If a number already uses an identity for DID registration, Emergency Calling, or another service, select the same business identity for the Sender ID Verification.

If the number does not have an identity, you can use the business identity selected during this step. Personal identities cannot be used for Sender ID Verification.

General step for a Long-code Sender ID Verification.

Fig. 2. General.#

Step 3: Select Sender IDs#

  1. Under Available source numbers, select the DID numbers to verify.

  2. Move the numbers to Allowed source addresses.

  3. Review the selected Sender IDs.

  4. Click Next.

Note

You can include up to 49 Sender IDs in one verification.

Use the DID number and Description filters to narrow the list of available numbers. To remove all numbers from Allowed source addresses, click Remove all.

Only DID numbers that meet all the following requirements appear under Available source numbers:

  • The number is active.

  • It supports Outbound A2P SMS.

  • It is not assigned to another Sender ID Verification.

  • It has no assigned identity or uses the business identity selected in Step 2: Enter general details.

Numbers linked to a different business identity or a personal identity are not available for selection.

If no numbers appear, check whether your existing numbers meet these requirements. To purchase a new number, see Buy Numbers.

Selecting eligible DID numbers as Long-code Sender IDs.

Fig. 3. Select Sender IDs.#

Step 4: Enter verification details#

  1. Enter the Legal Company Name and Website.

  2. Select the Use case type.

  3. Enter the Campaign description.

  4. In How will consumers opt in?, explain how recipients agree to receive the messages.

  5. Enter two representative messages in Sample content message #1 and Sample content message #2.

  6. Click Next.

For field descriptions, see Long-code standard verification details fields.

Verification details step for a Long-code Sender ID Verification.

Fig. 4. Verification details.#

Step 5: Review summary and submit#

  1. Review the Verification Details, Identity Details, and Sender IDs. Use Copy or Select All to copy the listed Sender IDs.

  2. Review the estimated verification time and charges under Summary.

  3. Click Submit.

After submission, the verification is added to the Verifications tab on the Sender ID Verifications page. When you open this page, the Get Started tab is displayed by default. Open the Verifications tab to find the submitted verification and use its status to track the review.

The actual review time may vary depending on the selected countries and whether additional information is required.

If the status changes to Changes Required, see Resubmit a Sender ID Verification.

Summary step for a Long-code Sender ID Verification.

Fig. 5. Summary.#