Call handling and delivery#

These pages explain how inbound SIP calls can continue to another eligible destination after a failed delivery attempt, how DIDWW delivers fax calls using T.38, and how a receiving SIP platform can redirect or transfer calls through a DIDWW outbound SIP trunk.

Explore call handling features#

Service failover and load balancing

Understand DIDWW network redundancy and DNS SRV and Trunk Group failover and load balancing.

Service failover and load balancing
Fax support

Understand T.38 fax delivery, availability, and troubleshooting.

Fax support
Inbound call redirection

Compare SIP 30x Redirect and SIP REFER transfers.

Inbound call redirection