SMS Campaigns

The SMS Campaign option on the user panel allows you to create, manage, and track your A2P (application-to-person) messaging campaigns.

Step 1. Navigate to SMS Campaigns section in the menu, in the window that appears click on “Create New” button (Fig. 1).

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Fig. 1. Step 1. SMS Campaigns page.

Step 2. In the new window enter the following details (Fig.2.):

Campaign Name: The friendly name of the campaign.
Campaign Target Country: The target country for your campaign.
Sender ID type: The type of the Sender ID used for this campaign, the following are available:

  • Long-code: Applicable for standard mobile number.

  • Alphanumeric: Applicable for Alphanumeric Sender-ID (e.g. MyBusiness).

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Fig. 2. Step 1. Campaign Details.

Step 3. Once all details have been entered click “Next” to continue registration.
Step 4. In the “Verification Details” step, the following details need to be provided:

  • Identity: The business identity that will be used for SMS Campaign registration.

  • Address: The address of the business.

Step 5. Download and fill in the SMS Campaign form. Once the form is filled, upload it from your computer. (Fig. 3.)
Step 6. Once all details have been entered click “Next” to continue registration.

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Fig. 3. Step 2. Verification Details.

Note

The following step is applicable if you have selected “Alphanumeric” as Sender ID type in Step 2.

Step 7. Enter the Sender ID that will be used for SMS Campaign. Please note that Sender ID cannot be modified after creating the SMS campaign. (Fig. 4.)

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Fig. 4. Step 3. Sender ID Details.

Step 8. Select the DID numbers from the menu on the left that will be used for this SMS Campaign. Once completed click on the “Next” button to continue registration. (Fig. 5.)

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Fig. 5. Step 3. Sender ID Details.

Step 9. Select the SMS Trunk that will be used for this SMS Campaign. Once completed click on the “Next” button to continue registration. (Fig. 6.)

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Fig. 6. Step 4. Trunk configuration.

Step 10. In the summary window the details and the cost of your campaign will appear. Click on “Submit” button to complete the registration. (Fig. 7.)

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Fig. 7. Step 5. Summary.

Unassign Number from Campaign

To remove a DID number from the SMS campaign, navigate to the SMS campaigns section. Select the required campaign, click on the “three dots” icon in the Status column and click on “Edit Campaign”. (Fig. 8.)

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Fig. 8. Step 1. Summary.

Under the section “Selected sender ID” click on the Sender ID you wish to remove, and click on “Remove”. Click on “Submit” button to complete the process. (Fig. 9.)

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Fig. 9. Step 2. Summary.