Spam/Scam Likely Due to Robocalls

In the US, major carriers label suspicious calls with terms like “Scam Likely,” “Fraud Risk,” “Spam Risk,” or “Potential Spam” due to the high volume of robocalls. In some cases, these calls may even be blocked.

What to Do if Your Number is Marked?

If your calls are incorrectly flagged or blocked, consider taking these steps:

• Submit a report via TNS Call Guardian .

• Register your business name and outbound number(s) through Free Number Registration . This free service helps carriers recognize your calls as legitimate and can reduce inadvertent blocking or incorrect spam and scam labels.

• Register the same number(s) with the Free Caller Registry . This registry shares business number information with additional call protection and analytics providers. Registration does not guarantee that a label will be removed because each provider evaluates calls independently.

• Contact carriers listed in Call Labeling and Blocking Points of Contact .

• If calls to T-Mobile customers are incorrectly identified or blocked, submit a report through the T-Mobile Call Reporting portal . This portal is intended for calls affected on the T-Mobile network.

These steps can help correct mislabeling and improve call delivery.