Outbound Dialing

Number Format

Calls to DIDWW Outbound gateway should be sent in the E.164 dialing format: country code + area code + subscribers number. Any leading prefixes such as 00 or + will be automatically removed before passed to PSTN. The same rule applies for Caller ID. Correct example:

To: Bob <sip:123456789@Destination.com> // Called destination number in SIP "To" header
From: Alice <sip:1987654321@Caller.com> // Caller ID in SIP "From" header

Note

Customers can block calls to unwanted destinations, click here for guidance.

Local Routes

Local routes are referred to as in-country routes. It enables you to call numbers that are unreachable when calls are routed via international routes, for example, Toll-Free, Shared-Cost, Short Codes, and Emergency. Local routes are available in the following countries:

Albania

Bosnia and Herzegovina

Croatia

Finland

Israel

Lithuania

New Zealand

Poland

Slovenia

Thailand

Argentina

Brazil

Croatia

France

Italy

Luxembourg

North Macedonia

Portugal

South Africa

United Kingdom

Australia

Bulgaria

Czech Republic

Georgia

Japan

Malaysia

Norway

Serbia

Spain

United States

Austria

Canada

Denmark

Germany

Kenya

Mexico

Panama

Singapore

Sweden

Belgium

Chile

Estonia

Ireland

Latvia

Netherlands

Peru

Slovakia

Switzerland

Note

The listed countries require DIDWW DIDs to be used as Caller ID for local dialing. For more information and per country basis restrictions please contact our sales department at sales@didww.com.

Short Numbers

Calls to short numbers are available in the following countries:

Belgium

Lithuania

Bulgaria

Luxembourg

Denmark

Spain

Italy

United Kingdom