Outbound Dialing
Number Format
Calls to DIDWW Outbound gateway should be sent in the E.164 dialing format: country code + area code + subscribers number. Any leading prefixes such as 00 or + will be automatically removed before passed to PSTN. The same rule applies for Caller ID. Correct example:
To: Bob <sip:123456789@out.didww.com> // Called destination number in SIP "To" header
From: Alice <sip:1987654321@Caller.com> // Caller ID in SIP "From" header
Note
Customers can block calls to unwanted destinations, click here for guidance.
Local Routes
Local routes are referred to as in-country routes. It enables you to call numbers that are unreachable when calls are routed via international routes, for example, Toll-Free, Shared-Cost, Short Codes, and Emergency. Local routes are available in the following countries:
Albania |
China |
Germany |
Malaysia |
Portugal |
United Kingdom |
Argentina |
Costa Rica |
Hong Kong |
Malta |
Serbia |
United States |
Australia |
Croatia |
Hungary |
Mexico |
Singapore |
|
Austria |
Cyprus |
Ireland |
Netherlands |
Slovakia |
|
Belgium |
Czech Republic |
Israel |
New Zealand |
Slovenia |
|
Bosnia and Herzegovina |
Denmark |
Italy |
North Macedonia |
South Africa |
|
Brazil |
Estonia |
Japan |
Norway |
Spain |
|
Bulgaria |
Finland |
Latvia |
Panama |
Sweden |
|
Canada |
France |
Lithuania |
Peru |
Switzerland |
|
Chile |
Georgia |
Luxembourg |
Poland |
Thailand |
Note
The listed countries require DIDWW DIDs to be used as Caller ID for local dialing. For more information and per country basis restrictions please contact our sales department at sales@didww.com .
Short Numbers
Calls to short numbers are available in the following countries:
Belgium |
Lithuania |
Bulgaria |
Luxembourg |
Denmark |
Spain |
Italy |
United Kingdom |