Outbound Dialing

Number Format

Calls to DIDWW Outbound gateway should be sent in the E.164 dialing format: country code + area code + subscribers number. Any leading prefixes such as 00 or + will be automatically removed before passed to PSTN. The same rule applies for Caller ID. Correct example:

To: Bob <sip:123456789@out.didww.com> // Called destination number in SIP "To" header
From: Alice <sip:1987654321@Caller.com> // Caller ID in SIP "From" header

Note

Customers can block calls to unwanted destinations, click here for guidance.

Local Routes

Local routes are referred to as in-country routes. It enables you to call numbers that are unreachable when calls are routed via international routes, for example, Toll-Free, Shared-Cost, Short Codes, and Emergency. Local routes are available in the following countries:

Albania

Chile

Finland

Japan

Nigeria

Slovakia

Argentina

China

France

Latvia

North Macedonia

Slovenia

Australia

Costa Rica

Georgia

Lithuania

Norway

South Africa

Austria

Croatia

Germany

Luxembourg

Panama

Spain

Belgium

Cyprus

Hong Kong

Malaysia

Peru

Sweden

Bosnia and Herzegovina

Czech Republic

Hungary

Malta

Poland

Switzerland

Brazil

Denmark

Ireland

Mexico

Portugal

Thailand

Bulgaria

Ecuador

Israel

Netherlands

Serbia

United Kingdom

Canada

Estonia

Italy

New Zealand

Singapore

United States

Note

The listed countries require DIDWW DIDs to be used as Caller ID for local dialing. For more information and per country basis restrictions please contact our sales department at sales@didww.com .

Short Numbers

Calls to short numbers are available in the following countries:

Belgium

Lithuania

Bulgaria

Luxembourg

Denmark

Spain

Italy

United Kingdom