CPC Usage

Calling Party Category (CPC) values identify the type of network or device that originated the call. These values are included in the SIP URI and are primarily used for call routing, billing, and feature compatibility.

CPC Values

The following table lists the CPC values and their corresponding source types:

CPC Value

Source Type

01

Ordinary (standard landline)

02

Cellular (mobile network)

03

Payphone

04

Unknown (unclassified source)

Note

CPC values are supported only for toll-free numbers.

CPC in a SIP URI

CPC values are included in the SIP INVITE request to indicate the call’s origin. For example:

SIP URI: {DID}{CALL_CPC}@my.domain.com

Example of an incoming call to the DID 18553864279 with different CPC values:

  • Landline source: 123456789001@my.domain.com

  • Mobile source: 123456789002@my.domain.com

  • Payphone source: 123456789003@my.domain.com

  • Unknown source: 123456789004@my.domain.com


Additional Information

Create a SIP trunk

Create and configure SIP trunks for inbound calls, set transport protocols, authentication, media options, and more.

SIP Trunk
Service Failover and Load Balancing

Understand how to configure trunk groups for failover and and load balancing.

Service Failover and Load Balancing