Delivery Logs#

Use Delivery Logs to track and review every file delivered by phone.systems™ services (such as Voicemail, Call Recorder, and Fax) to your configured destinations (Email, Dropbox, Google Drive, OneDrive, FTP, SFTP).

Filtering Delivery Records#

Use filters to quickly find specific delivery attempts based on time, method, or status.

Field	Description
Time Range	Predefined or custom range of dates and times to filter the delivery logs (e.g., Today, Last 24 hours, This week, Custom range).
Delivery Type	Filters deliveries by destination type (Email, Dropbox, Google Drive, OneDrive, FTP, SFTP).
Delivery Name	Filters results by the friendly name assigned to a delivery method.
Status	Filters records by delivery result (e.g., Delivered successfully, Failed).

Delivery Log Details#

Each row in the Delivery Logs table represents one file delivery attempt and shows detailed information about its progress and result.

Field	Description
Call Start	The date and time when the related call began.
Delivery Start	The date and time when phone.systems™ initiated the file delivery.
Delivered At	The date and time when the delivery was completed.
Completed In	The total time taken from initiation (Delivery Start) to completion (Delivered At).
Delivery Type \| Name	The delivery method type and the friendly name assigned to it (e.g., Email \| Voicemail Delivery).
Service	The originating service that generated the file (e.g., App, Notification, Voicemail).
File Name	The name of the delivered file.
File Size	The size of the delivered file.
Reason	System message indicating the delivery outcome (e.g., Delivered successfully or a delivery error message).
Source Number	The phone number from which the call originated.
Source Name	The name associated with the caller, if available.
Destination Number	The phone number that received the call.