General Settings

Configure the general settings for the phone.systems™ interface.

Language

Select a language for the phone.systems™ user interface. The available options are:

English

Russian

Lithuanian

Latvian

System Time Zone

Set the system time zone to be used for routing calls when the System Time Zone option is selected in the Time Router object.

The system time zone is also the default option for Time Schedules.

System emails

Set the email address that will be used to send notifications about specific events occurring in the phone.systems™ account.

Note

This is a mandatory field. A valid email address must be provided to save the general settings.

Follow the guide in the Emails section to set up an email contact method.

System notifications are sent when:

A delivery method’s access is revoked
- If a cloud storage delivery method (Google Drive, Dropbox, or OneDrive) gets the Access Revoked status, the system sends an email notification.
A delivery fails
- If the system detects a failed delivery to a configured delivery method, it sends an email notification.
- If failures continue, follow-up emails are sent every 24 hours.

Insufficient channel decline code

Select the decline code that will be sent to the caller if a call fails due to insufficient channel capacity.

By default, the system uses 480 - Temporarily Unavailable, but you can choose from the following decline codes:

Code

Description

403

Forbidden

480

Temporarily Unavailable (default)

486

Busy Here

600

Busy Everywhere

603

Decline