Audio Files

The Audio Files section in Cloud PBX phone.systems™ lets you manage all sound recordings and announcements used throughout your system. You can upload, record, edit, and delete audio files in supported formats (.mp3, .m4a, .wav, .flac, .ogg), up to 14 MB each.

These audio files are used by objects such as Voice Menu, Audio Playback, and Ring Group to play messages or music to callers. You can also organize recordings into playlists for purposes such as music on hold, rotating announcements, or queue messages, enhancing the overall caller experience.


Audio Files

Learn how to upload, record audio files for greetings, prompts, and other use cases.

Audio Files
Playlists

Organize multiple audio files into playlists for music on hold or announcements.

Playlists