Getting started
To begin using phone.systems™, you will need:
User Panel Configuration
Step 1. From the “Voice” section in the Management Portal, select “Inbound Trunks” and click on “Create New”. Select the “phone.systems v2 Trunk” option from the dropdown menu. (Fig. 1)
Fig. 1. Creating a new phone.systems™ trunk.
Step 2. You will be prompted to enter your “phone.systems v2 Trunk details”. Basic configuration options are as follows:
Friendly name - a trunk name to identify this service on your DIDWW user panel.
Assign Trunk to all DIDs - if checked, then all voice-enable DIDs in your account will be assigned to this inbound trunk.
Note
CLI format e164 setting will attempt to convert the incoming CLI to e164 format (Country code + Area code + Number).
CLI Prefix tab allows adding a prefix to caller-id. For example, if symbol “+“ is specified, it will be added at the beginning of each caller-id received.
Click on Create button to proceed. (Fig. 2)
Fig. 2. Creating phone.systems V2 trunk.
Caution
Skip Step 3 if you have selected “Assign Trunk to all DIDs” in Step 2.
Step 3. To assign phone.systems™ trunk to individual DID numbers, navigate to “My Numbers” section. Under Trunk tab, click on Voice. (Fig.3)
Fig. 3. Navigating to Trunk option.
Select phone.systems™ trunk and press Confirm. (Fig. 3.1)
Fig. 3.1. Assigning phone.systems™ trunk.
Step 4. Navigate to “Cloud Phone System” section and launch “phone.systems™” once you have selected your pricing plan. (Fig.4)
Fig. 4. Launching the phone.systems™ platform.
Step 5. To receive incoming calls and make outbound calls, choose one of the following options to continue your configuration:
Configure your account using the phone.systems™ app.
Set up the SIP account on a third-party softphone.