phone.systems™ Cloud Storage#

phone.systems™ Cloud Storage is a fully integrated solution that requires no external credentials or configurations, making it an ideal choice for users seeking simplicity. It stores the call recordings and voicemails of your phone.systems™ account. You can download or delete the stored files and disconnect the storage at any time.

Note

Call recordings and voicemail data stored in the phone.systems™ cloud storage are retained for a maximum of four months, after which they are automatically deleted. Download any files you want to keep before they reach this age.

Activating phone.systems™ Cloud Storage#

To activate this option, follow these steps:

  1. Go to Settings > Cloud Storage Integrations.

  2. Locate phone.systems™ cloud storage in the list of integrations.

  3. Click Connect.

Activating phone.systems™ Cloud Storage

Fig. 1. Activating phone.systems™ Cloud Storage#

Once connected, the status will change to Connected, and the storage is immediately ready for use. The integration is listed under Active Integrations, with the Manage data button for the stored files.

Connected phone.systems™ cloud storage under Active Integrations with the Manage data button

Fig. 2. Active phone.systems™ Cloud Storage#

Managing Stored Files#

You can view, download, and delete the call recordings and voicemails stored for your phone.systems™ account.

  1. Go to Settings > Cloud Storage Integrations.

  2. Next to phone.systems™ cloud storage, click Manage data.

  3. In the Manage data window, find the file by its File name and Date created.

  4. Click the actions icon next to the file, then select one of the following:

    • Download: Downloads the file to your device. Files are downloaded one at a time. There is no option to download all files at once.

    • Delete: Permanently deletes the file from the cloud storage.

Manage data window with the Actions menu of a file showing Download and Delete

Fig. 3. Downloading or deleting a stored file#

  1. If you selected Delete, the Delete file window asks you to confirm. Click Delete to delete the file, or Cancel to keep it.

Delete file window asking to confirm the deletion of a recording

Fig. 4. Confirming the deletion of a file#

Important

Deleted files cannot be restored. If you open a deleted recording or voicemail from Call History, a notification shows that the file is no longer available.

Disconnecting phone.systems™ Cloud Storage#

Disconnecting the storage can break the call recording and voicemail settings that use it. Before you disconnect, download any files you want to keep.

  1. Go to Settings > Cloud Storage Integrations.

  2. Click the actions icon next to phone.systems™ cloud storage, then select Disconnect.

Actions menu of phone.systems™ cloud storage with Delete all data and Disconnect

Fig. 5. Opening the Disconnect option#

  1. In the Disconnect phone.systems™ cloud storage window, review the warning about active Voicemail and Recordings configurations.

  2. To delete all stored recordings and voicemails at the same time, turn on Delete all stored data. Leave it off to keep the stored files.

  3. Click Disconnect.

Disconnect phone.systems™ cloud storage window with the Delete all stored data toggle

Fig. 6. Confirming the disconnection#

After disconnecting, the integration shows as Not configured.

Warning

To delete all stored recordings and voicemails without disconnecting the storage, click the actions icon next to phone.systems™ cloud storage and select Delete all data. Deleted files cannot be restored. Download any files you want to keep first.