Internal Numbers

Internal numbers that are to be used by phone.systems™ are managed by accessing the Numbers menu from the sidebar and selecting the Internal Numbers tab.

Fig. 1. Phone Numbers

These internal numbers are used for:

• Configuring Internal Number objects, being the internal number to be dialed for internal inbound calling.

• Setting up Contact Methods for both inbound and outbound calls.

• Selecting the caller ID to be displayed when making internal outbound calls from VoIP devices.

---

User Interface Elements

The filter bar at the top of the user list allows you to filter users by specific criteria. Filter options include:

• Search By internal number

• Incoming call routing

• User

Fig. 1. Filter Bar

The table displays a list of users with the following columns:

Field	Description
Internal Number	The internal number available for incoming calls.
Incoming Call Routing	Indicates where the incoming calls for this internal number are routed.
Assigned to	Specifies the user or object the internal number is assigned to.
Contact Method/Object	Details the contact method or object associated with the DID.

---

Create Internal Numbers

To create an Internal Number, follow these steps:

1. Click on the Add New Internal Number button:

press the button at the bottom right of the screen.

2. Input the Internal Number:

You will open an internal number creation screen, where you need to input the one to four digit internal number.

Input the internal number and click Save.

Fig. 2. Creating Internal Numbers

---

Editing Internal Numbers

To edit internal numbers, click on the Actions button and select Edit

Fig. 1. Actions Menu

Edit the internal numbers details and click Save to confirm.

Fig. 2. Editing Internal Numbers

---

Deleting Internal Numbers

To delete internal numbers, click on the Actions button and select Delete

Fig. 1. Actions Menu

Warning

If the internal number has active services, you will be prompted to a screen which informs you about them. Deleting the internal number will remove the dependencies.

By deleting the internal number(s), you acknowledge that this action will also remove any dependencies. Click the checkmark and click Delete to proceed.

Fig. 4. Dependencies screen

Locating Internal Numbers

If an Internal Number is placed on a Call Flow, you may quickly locate it on using the Locate feature.

To locate phone numbers, click on the Actions button and select Locate

Fig. 1. Actions Menu

You will locate that particular object on the phone.systems™ workspace.

Fig. 2. Locating The Internal Number