phone.systems™ App Dial Pad

The dial pad interface allows users to make outbound calls by manually entering phone numbers. It includes a numeric keypad, a status indicator, an outbound caller ID associated with the account, and a call button for easy navigation and communication.

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Fig. 1. Dial Pad Interface


Making a Call

To place a call to an unknown number using the dial pad, enter the recipient’s phone number or internal number, then click the call icon.

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Fig. 1. Calling An Unknown Number

To call one of your contacts, enter at least one digit to search for the number in the contacts list, then click the call-button next to the desired contact.

Alternatively, navigate to the contacts menu and select the contact from there.

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Fig. 2. Calling A Contact

When the call is initiated, you will see the In-Call screen.

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Fig. 3. In Call Screen


Holding/Unholding a call

To put a call on hold, click the hold icon. When the call is on hold, the text (On Hold) will appear next to the call duration.

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Fig. 1. On Hold Button

To return to the call, click the hold icon again. The (On Hold) text will disappear once the call is no longer on hold.


Muting/Unmuting Your Microphone

To mute your microphone during an active call, click the mute icon. When your microphone is muted, the icon will turn blue.

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Fig. 1. Muting Your Microphone

To unmute your microphone, click the mute icon again. The icon will return to its original state once your microphone is no longer muted.


Enabling/Disabling the Loudspeaker

To enable the loudspeaker during an active call, click the sound icon. This allows you to hear the call through the loudspeaker.

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Fig. 1. Muting The Call Audio

To disable the loudspeaker, click the sound icon again. The icon will return to its original state when the loudspeaker is turned off.