HubSpot and phone.systems™ Integration#
Connecting phone.systems™ with HubSpot CRM allows you to manage customer calls and synchronize CRM data. The integration includes the following features:
Contact and company synchronization: Import HubSpot contacts and companies into the phone.systems™ address book.
Call journaling: Log inbound and outbound calls for associated users in HubSpot.
Automatic contact creation: Create HubSpot contacts for calls involving unknown numbers.
Call recordings: Add links to available call recordings to HubSpot call logs.
AI call insights: Add available call summaries, topics, sentiment, transcription, and other AI insights to HubSpot call logs.
User association: Match HubSpot users with phone.systems™ users so calls are logged for the correct users.
Create and connect a HubSpot developer platform app. Use this setup for new phone.systems™ integrations.
Maintain or reconnect an existing HubSpot Legacy Public App integration with phone.systems™.