Cloud Phone System#
The phone.systems™ PBX offers a user-friendly, cloud-based PBX with drag-and-drop setup. This guide covers everything from system basics to advanced settings, helping you manage users, call flows, analytics, and more. Start with the introduction and explore specific sections as needed for full system optimization.
Learn the basics of phone.systems™, its capabilities, and architecture.
Step-by-step guide to quickly set up and begin using phone.systems™ effectively.
Review your subscription plan and usage summary.
Cross-platform SIP-based app with HD audio, secure VoIP, CRM integrations, and real-time call management.
phone.systems™ Admin UI#
Call FlowsConfigure and manage call flows, objects, and softphones for optimized call handling.
UsersCreate, edit, and manage user profiles.
Contact MethodsDefine how and where calls are delivered for each contact.
NumbersConfigure and manage phone numbers and internal extensions.
Time SchedulesConfigure time-based routing and call handling rules.
Delivery MethodsConfigure and manage delivery methods for voicemails, recordings, faxes, and notifications.
Audio FilesUpload and manage audio files and playlists for greetings, music-on-hold, and call flow announcements.
TrunksManage inbound and outbound trunks, gateways, and routes for seamless call routing.
Call AnalyticsAccess detailed CDRs and performance metrics to track call activity and optimize handling.
ContactsStore and organize contact information within the system.
AIConfigure AI call insights and create scorecards for AI Call Scoring.
SettingsConfigure core PBX options, integrations, and system preferences.