Telinta
Introduction to Telinta TeliCore Solution & DIDWW phone.systems™
Telinta offers cloud-based switching and billing solutions for VoIP service providers around the world. These white label solutions enable Telinta customers to operate a VoIP business without deploying their own infrastructure.
As a part of its portfolio, Telinta offers upgraded integration of DIDWW phone.systems™ Cloud PBX which can be used together with DIDWW’s DID numbers and PSTN termination.
Telinta’s hosted TeliCore™ softswitch platform enables VoIP service providers to offer phone.systems™ to both end user customers and resellers. This integration allows a single hosted platform to manage key functions for switching, billing and customer management, as well as have access to DIDWW DIDs, PSTN termination, and phone.systems™ PBX.
The solution includes Telinta’s multi-currency, multi-language brandable portals. With Telinta’s billing and integration with dozens of credit card processors, VoIP service providers can charge monthly fees, per-channel and per-minute fees, create volume discounts and special promotions, offer both prepaid and postpaid VoIP services.
phone.systems™ is a fully-featured, cloud-based virtual PBX that is specifically designed to interconnect with any service provider. There is no special hardware to purchase and maintain, and phone.systems™ is compatible with all landlines, mobile phones and computers, SIP devices and multi-line desktop phones. Operator APIs have been built to open up the phone.systems™ software products for integration with service operators, MVNOs, resellers, enterprise customers and other types of telecommunication service providers. The Operator API endpoints provide the ability to provision and combine third-party SIP resources and services with the cloud based PBX phone.systems™ and deliver full PBX solutions to customers via the operator’s self-service portal.
Telinta TeliCore™ features:
Real-time call detail records for both prepaid and postpaid services.
On-the-spot analysis of key metrics.
Self-care portals for end users to review their account, make payments, recharge prepaid balances and more.
Auto-Provisioning for hundreds of popular SIP devices.
Bilateral billing agreements.
Multiple-currency billing, with auto-fetch for current exchange rates.
Billing for end users and resellers.
Ability to create volume discounts and promotions.
Payments via Paypal, credit cards, in-person cash payments.
Access to third-party billing compliance services for telecom taxation in more than 100 countries.
Getting started
What you need to get started:
Administration portal
Auth Customers management page
Auth customers management page allows administrators to:
View new customers
View new DID orders
Approve payments
Reject payments
Block/unblock new DID orders
View charged DID number subscriptions
Restore canceled DID numbers
Fig. 1. Viewing new customers.
Fig. 2. Approving/rejecting customers.
DID subscription plan management
Subscritpion plan management page allows administrators to provide discounts based on DID purchasing period, add promotional periods, change DID periodic fee.
Fig. 3. Editing subscription plan.
Customer management
Customer management allows administrators to:
View billing information
Configure automatic payments
Trigger e-commerce payments
Apply DID subscriptions manually
Manage email notifications
Access customer phone.systems™ PBX tenant as an admin
Port DID numbers manually
Fig. 4. Custom fields of phone.systems™ management.
Fig. 5. Customer purchased DIDs field.
Fig. 6. Web self-care management as customer.
Fig. 7. Forwarding options to phone.systems™.
End-user portal
New customer sign-up
End users signing up are able to:
Browse countries and DID numbers
Fill out registration form (if applicable)
Fill out subscriber info
Choose payment method
Complete anti-bot verification (Google captcha)
Confirm email address
Receive welcome email
Fig. 8. Browsing countries and DID numbers.
Fig. 9. Filling out registration form.
Fig. 10. Filling out subscriber information.
Fig. 11. Choosing payment method.
Fig. 12. Accepting terms and agreements, completing anti-bot verification.
Fig. 13. Filling out credit card information.
Customer self-care portal
End users are able to:
Browse and purchase DIDs (virtual numbers)
View CDRs (call history)
Manage PBX (phone.systems™)
View billing info (my account)
Make payments
Enter new credit cards
Fig. 14. My account section.
Fig. 15. Virtual numbers section.
Fig. 16. Manage phone.systems™ PBX section.