Telinta

Introduction to Telinta TeliCore Solution & DIDWW phone.systems™

Telinta offers cloud-based switching and billing solutions for VoIP service providers around the world. These white label solutions enable Telinta customers to operate a VoIP business without deploying their own infrastructure.

As a part of its portfolio, Telinta offers upgraded integration of DIDWW phone.systems™ Cloud PBX which can be used together with DIDWW’s DID numbers and PSTN termination.

Telinta’s hosted TeliCore™ softswitch platform enables VoIP service providers to offer phone.systems™ to both end user customers and resellers. This integration allows a single hosted platform to manage key functions for switching, billing and customer management, as well as have access to DIDWW DIDs, PSTN termination, and phone.systems™ PBX.

The solution includes Telinta’s multi-currency, multi-language brandable portals. With Telinta’s billing and integration with dozens of credit card processors, VoIP service providers can charge monthly fees, per-channel and per-minute fees, create volume discounts and special promotions, offer both prepaid and postpaid VoIP services.

phone.systems™ is a fully-featured, cloud-based virtual PBX that is specifically designed to interconnect with any service provider. There is no special hardware to purchase and maintain, and phone.systems™ is compatible with all landlines, mobile phones and computers, SIP devices and multi-line desktop phones. Operator APIs have been built to open up the phone.systems™ software products for integration with service operators, MVNOs, resellers, enterprise customers and other types of telecommunication service providers. The Operator API endpoints provide the ability to provision and combine third-party SIP resources and services with the cloud based PBX phone.systems™ and deliver full PBX solutions to customers via the operator’s self-service portal.

Telinta TeliCore™ features:

  • Real-time call detail records for both prepaid and postpaid services.

  • On-the-spot analysis of key metrics.

  • Self-care portals for end users to review their account, make payments, recharge prepaid balances and more.

  • Auto-Provisioning for hundreds of popular SIP devices.

  • Bilateral billing agreements.

  • Multiple-currency billing, with auto-fetch for current exchange rates.

  • Billing for end users and resellers.

  • Ability to create volume discounts and promotions.

  • Payments via Paypal, credit cards, in-person cash payments.

  • Access to third-party billing compliance services for telecom taxation in more than 100 countries.

Administration portal

Auth Customers management page

Auth customers management page allows administrators to:

  • View new customers

  • View new DID orders

  • Approve payments

  • Reject payments

  • Block/unblock new DID orders

  • View charged DID number subscriptions

  • Restore canceled DID numbers

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Fig. 1. Viewing new customers.

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Fig. 2. Approving/rejecting customers.

DID subscription plan management

Subscritpion plan management page allows administrators to provide discounts based on DID purchasing period, add promotional periods, change DID periodic fee.

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Fig. 3. Editing subscription plan.

Customer management

Customer management allows administrators to:

  • View billing information

  • Configure automatic payments

  • Trigger e-commerce payments

  • Apply DID subscriptions manually

  • Manage email notifications

  • Access customer phone.systems™ PBX tenant as an admin

  • Port DID numbers manually

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Fig. 4. Custom fields of phone.systems™ management.

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Fig. 5. Customer purchased DIDs field.

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Fig. 6. Web self-care management as customer.

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Fig. 7. Forwarding options to phone.systems™.

End-user portal

New customer sign-up

End users signing up are able to:

  • Browse countries and DID numbers

  • Fill out registration form (if applicable)

  • Fill out subscriber info

  • Choose payment method

  • Complete anti-bot verification (Google captcha)

  • Confirm email address

  • Receive welcome email

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Fig. 8. Browsing countries and DID numbers.

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Fig. 9. Filling out registration form.

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Fig. 10. Filling out subscriber information.

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Fig. 11. Choosing payment method.

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Fig. 12. Accepting terms and agreements, completing anti-bot verification.

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Fig. 13. Filling out credit card information.

Customer self-care portal

End users are able to:

  • Browse and purchase DIDs (virtual numbers)

  • View CDRs (call history)

  • Manage PBX (phone.systems™)

  • View billing info (my account)

  • Make payments

  • Enter new credit cards

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Fig. 14. My account section.

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Fig. 15. Virtual numbers section.

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Fig. 16. Manage phone.systems™ PBX section.