Editing and deleting media files and playlists

The phone.systems™ provides full flexibility in editing and deleting media files and playlists. However, it is important that dependencies must be considered when attempting to delete files and playlists. Parameters cannot be deleted if objects on the workspace or other configuration attributes are dependant on the parameter that you wish to delete. The phone.systems™ logic will determine if dependencies exist, and, if necessary, prevent parameters from being deleted.

To edit or delete an audio file or playlist, go to the audio files menu and click on the Actions button to reveal the Edit and Delete options.

Fig. 1. Edit And Delete Buttons

For example, in the figures below, a Ring Group “Main Sales Ring Group” includes a music-on-hold playlist called “Sales Ring Group Playlist”. It is logical this playlist may not be deleted while it is in use by the Ring Group object. Therefore, any attempt to delete this playlist will fail, until this playlist is no longer in use by any objects on the workspace.

To delete the Playlist, remove the playlist from the associated objects and click Delete.

Fig. 2. Ring Group And Deleting Playlist