Rules

Rules automatically set up your new DID numbers. They work together with Configuration Profiles to assign the correct voice trunk, SMS trunk, capacity group, or description as soon as a number is purchased.

Each rule defines where it should apply, for example, by country, number type, region, or city. When a new number is added to your account, the system checks the rules and automatically applies the configuration profile that best matches the conditions.

Note

Rules only apply to newly purchased numbers and do not change the settings of numbers that already exist in your account.

Create New Rule

Create a new rule to automatically apply configuration profiles to new DIDs.

Create New Rule

Edit Rule

Update rule conditions or change the assigned configuration profile.

Edit Rule

Delete Rule

Delete a rule that’s no longer needed.

Delete Rule

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Rule Priority and Profile Assignment Logic

This flow shows how configuration rules are applied to new numbers. When a number is purchased and added to your account, the system checks the rules in order of priority, starting with the most specific (city) and moving to broader levels (region, number type, and country) to ensure the best matching rule is applied.

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Create New Rule

Create a new rule by entering the required details, selecting a configuration profile, and defining the conditions where the rule should apply.

Before You Begin

At least one Configuration Profile is required.

Step 1: Create a Rule

1. In the DIDWW User Panel, go to Phone Numbers > Configuration Profiles.

2. Open the Rules tab.

3. Click the Create Rule to open the rule creation form.

Fig. 1. The main Rules page

Step 2: Define the Conditions the Rule Applies To

The Create Rule page will open, where you need to select a configuration profile and define the conditions for when it should be applied.

Note

You can leave the Country, Number Type, Region, or City fields empty. When left blank, the rule will apply to all countries, number types, regions, and cities.

Field	Description
Name	A friendly name to help you identify this rule.
Profile	The configuration profile to apply when the conditions are met.
Countries	The country or countries this rule will apply to.
Number Types	The type of number (e.g., Local, Mobile, National) to apply the rule to.
Regions	The specific regions within a country. Note Applying the rule to Regions is only available when a single Number Type and a single Country is selected.
Cities	The specific cities within a region. Note Applying the rule to Cities is only available when a single Region is selected.

Fig. 2. Configuring a new rule

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Edit Rule

1. In the DIDWW User Panel, go to Phone Numbers > Configuration Profiles

2. Select the Rules tab.

3. Find the rule you wish to update and click the actions button on the right.

4. Select Edit from the dropdown menu.

5. Make your changes and click Submit to apply them.

Fig. 3 Editing an existing rule

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Delete Rule

1. In the DIDWW User Panel, go to Phone Numbers > Configuration Profiles

2. Select the Rules tab.

3. Find the rule you wish to remove and click the actions button on the right.

4. Select Delete from the dropdown menu.

5. A confirmation pop-up will appear. Click Delete to permanently remove the rule.

Fig. 4 Deleting a rule