Outbound Message Logs

The Outbound Message Logs page provides a complete overview of all outbound messages sent through the Messaging Platform, across SMS, Email, and WhatsApp channels.

• Track delivery status of outbound messages

• Filter and audit messages based on attributes like status, source, destination, campaign, or contact

• Access detailed delivery and content information for each message

Fig. 1. Outbound Message Logs.

Outbound Message Logs Overview

Channel	Indicates the type of message (e.g., SMS, Email, WhatsApp).
Status	Displays the current delivery state (e.g., Open, Sent, Failed, Clicked, Delivered, Queued, Delivered, Not Delivered).
Source	The sender’s number or email address.
Destination	The recipient’s number or email address.
Automation Flow	The associated automation flow, if the message was triggered through automation.
Broadcast	The broadcast used to send the message, if applicable.
Contact	Linked contact details for the recipient.
Template	The message template used.
SMS Campaign	The campaign associated with the SMS message.
Conversation ID	The unique identifier for the conversation thread.
Created At	Timestamp of when the message was generated.
Time Sent	Timestamp of when the message was sent to the network.
Time Delivered	Timestamp of when the message was successfully delivered.
Price	The cost of sending the message, displayed in account currency.
Charged	Indicates whether the message was billed (Yes or No).