Media Assets

The Media Assets section in the DIDWW Messaging Platform allows you to upload, store, and manage files such as images, videos, and PDFs for use in your email templates and broadcasts.

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Fig. 1. Media Assets Page.

Uploading New Media Assets

Step 1: In the main menu on the left, select Media Assets.

Step 2: To upload a new file, click the Upload New button.

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Fig. 1. Upload New Button.

Step 3: In the Upload Media Asset window, either drag and drop your file or click the area to browse and select your file and click Upload to add the file to your media library.

Note

  • Maximum file size is 15 MiB.

  • Supported formats include images (JPEG, PNG), videos (MP4), and PDFs.

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Fig. 2. Upload Media Asset Window.

Managing Media Assets

The Media Assets page provides options to filter, download, or delete files:

Filtering by File Type: Use the File Type dropdown and filter button to narrow down the list by specific file types, such as images, videos, or documents.

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Fig. 4. File Type Filter.

Downloading Files: To download a file, click the actions menu next to the file name and select Download. This will save the file to your local storage.

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Fig. 5. Download Option.

Deleting Files: To delete a file, click the actions menu next to the file name and select Delete. A confirmation window will appear, then click Delete to confirm.

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Fig. 6. Delete Confirmation.

Note

Deleting a file will remove it from all templates and broadcasts that use it. Ensure that the file is not in active use before deleting.