Inventory Resources#

Use Inventory Resources to retrieve and manage services related to your DIDWW account.

These resources cover account balance, orders, purchased DIDs, DID history, inbound routing, outbound routing, and capacity management.

Resource overview#

Resource

Use it to

Balance

Retrieve the current account balance.

Orders

Create, retrieve, list, or cancel DID orders.

DID

Retrieve and update purchased DIDs.

DID History

Retrieve historical DID records.

Inbound Trunks

Configure inbound voice routing destinations.

Inbound Trunk Group

Group inbound trunks for routing and failover.

Outbound Trunks

Configure outbound SIP trunking services.

Capacity Pool

Manage assigned capacity pools.

Shared Capacity Group

Create and manage shared capacity groups.

Common workflows#

Place an order#

Use Orders after selecting available inventory from Coverage Resources.

Recommended resources:

Manage purchased DIDs#

Use DID resources to retrieve existing numbers and update their service configuration.

Recommended resources:

Configure inbound routing#

Use inbound trunks and trunk groups to control where incoming calls are routed.

Recommended resources:

Manage inbound capacity#

Use capacity pools and shared capacity groups to manage channel capacity for inbound voice services.

Recommended resources:

Configure outbound services#

Use outbound trunks to configure and manage outbound SIP services.

Recommended resources: