Termination CDRs
phone.systems™ provides detailed termination call records that help you monitor outbound call attempts, review call outcomes, and troubleshoot failed terminations.
Important
The date and time displayed in Termination CDRs are based on the time zone settings of the device in use. For example, if the device is set to UTC+1, the CDRs will appear in the UTC+1 time zone.
Call Log Filters
Various filters are available to help you quickly locate specific termination call records.
Fig. 1. Termination CDRs filters
You can use any of the following filters:
Field |
Description |
|---|---|
Time Range |
Predefined or custom range of dates and times to filter termination calls (for example, Today, Last 24 hours, This week, or a custom range). |
Status |
Filters calls by termination result (Success or Fail). |
Source Number |
Filters calls by the calling (source) number. |
Destination Number |
Filters calls by the dialed destination number. |
Gateway |
Filters calls by the gateway used for call termination. |
Tip
You can filter multiple values in number fields by entering values separated by commas
(,) or spaces. For example, enter 123, 456 or 123 456 to filter multiple
entries in a single field.
Call Logs
The Termination CDRs table displays detailed information about each outbound call attempt.
Fig. 2. Termination CDRs call logs
The following fields are available in the Call Logs view:
Field |
Description |
|---|---|
Time Start |
The date and time when the call attempt started. |
Time Connect |
The date and time when the call was connected. |
Time End |
The date and time when the call ended. |
Duration |
The total duration of the call in seconds. |
Status |
The termination result of the call (Success or Fail). |
Disconnect Code |
The response code returned when the call was disconnected. |
Disconnect Reason |
A short description explaining why the call ended. |
Source Name |
The name associated with the calling party, if available. |
Source Number |
The phone number used as the calling (source) number. |
Destination Number |
The phone number that was dialed. |
Route |
The route used to process the termination call. |
Gateway |
The gateway used to terminate the call. |
Call ID |
The unique identifier assigned to the call. |