Outbound Dialing

Number Format

Calls to DIDWW Outbound gateway should be sent in the E.164 dialing format: country code + area code + subscribers number. Any leading prefixes such as 00 or + will be automatically removed before passed to PSTN. The same rule applies for Caller ID. Correct example:

To: Bob <sip:123456789@Destination.com> // Called destination number in SIP "To" header
From: Alice <sip:1987654321@Caller.com> // Caller ID in SIP "From" header

Note

Customers can block calls to unwanted destinations, click here for guidance.

Local Routes

Local routes are referred to as in-country routes. It enables you to call numbers that are unreachable when calls are routed via international routes, for example, Toll-Free, Shared-Cost, Short Codes, and Emergency. Local routes are available in the following countries:

Albania

Brazil

Croatia

Georgia

Italy

Mexico

Peru

Slovakia

Switzerland

Argentina

Bulgaria

Denmark

Germany

Japan

Netherlands

Poland

Slovenia

Thailand

Australia

Canada

Estonia

Greece

Latvia

New Zealand

Portugal

South Africa

United Kingdom

Belgium

Chile

Finland

Ireland

Lithuania

Norway

Serbia

Spain

United States

Bosnia and Herzegovina

Costa Rica

France

Israel

Luxembourg

Panama

Singapore

Sweden

Note

The listed countries require DIDWW DIDs to be used as Caller ID for local dialing. For more information and per country basis restrictions please contact our sales department at sales@didww.com.

Emergency Calling

Emergency calling is available in the following countries:

Albania

Denmark

Netherlands

Argentina

Estonia

New Zealand

Australia

Finland

Norway

Belgium

France

Panama

Bosnia

Germany

Serbia

Bulgaria

Greece

Sweden

Canada

Ireland

Thailand

Chile

Italy

United Kingdom

Croatia

Lithuania

Short Numbers

Calls to short numbers are available in the following countries:

Belgium

Lithuania

Bulgaria

Luxembourg

Denmark

Spain

Italy

United Kingdom