Outbound Dialing

Number Format

Calls to DIDWW Outbound gateway should be sent in the E.164 dialing format: country code + area code + subscribers number without the leading 00’s or (+) sign. The same rule applies for Caller ID. Correct example:

To: Bob <sip:123456789@Destination.com> // Called destination number in SIP "To" header
From: Alice <sip:1987654321@Caller.com> // Caller ID in SIP "From" header

Note

Customers can block calls to unwanted destinations, click here for guidance.

Local Routes

Local routes are referred to as in-country routes. It enables you to call numbers that are unreachable when calls are routed via international routes, for example, Toll-Free, Shared-Cost, Premium, Short Codes, and Emergency. Local routes are available in the following countries:

Argentina

Brazil

Croatia

Germany

Italy

Netherlands

Portugal

Spain

United States

Australia

Bulgaria

Denmark

Greece

Lithuania

New Zealand

Russia

Sweden

Belgium

Canada

Finland

Ireland

Luxembourg

Peru

Serbia

Switzerland

Bosnia

Chile

France

Israel

Mexico

Poland

South Africa

United Kingdom

Note

Several of the aforestated countries require DIDWW DIDs to be used as Caller ID for local routes. For more information, contact our sales department at sales@didww.com.

Calls to short numbers are available in the following countries:

Belgium

Lithuania

Bulgaria

Luxembourg

Denmark

Spain

Ireland

United Kingdom

Italy