# Referral program reference

Referral Program reference explains program terms, User Panel fields, account status values, commission statuses,
withdrawal statuses, and payout requirements.

| Tab | Description |
| --- | --- |
| [Referrals](#referral-program-reference-referrals-tab) | Shows the referral link, referral totals, pending earnings, available earnings, and My referrals table. |
| [Commissions](#referral-program-reference-commissions-tab) | Shows commission totals and a commission log with one row per earned commission. |
| [Withdrawals](#referral-program-reference-withdrawals-tab) | Shows withdrawal history, bank transfer method details, amount, and withdrawal status. |

## Referrals

The Referral Program page is organized into three tabs. The Referrals tab focuses on the referral link, referral
activity, and the balances tied to each referred account.

### Summary tiles

| Field | Description |
| --- | --- |
| Total referrals | Total number of referred accounts linked to your referral activity. |
| Pending earnings | Referral commissions currently in the 90-day pending period before they become available for withdrawal. |
| Available earnings | Approved referral commissions available for withdrawal when the minimum withdrawal amount of $500 is reached. |
| Referral link | Your unique public link for inviting new customers to DIDWW. |

### My referrals table fields

| Field | Description |
| --- | --- |
| Referral ID | A reference ID for a referred account relationship. |
| Registered At | Date and time when the referred account registered. By default, the referral validity period starts on this date and lasts 12 months. |
| [Account Status](#referral-program-account-status-values) | Current status of the referral relationship. |
| Pending | Pending commission amount associated with the referral during the 90-day pending period. |
| Approved | Approved commission amount associated with the referral. |
| Last Activity | Most recent qualifying invoice activity for the referred account, when available. |
| Expires At | Date and time when the referral validity period ends. By default, this is 12 months after `Registered At`. |

### Account status values

| Status | Description |
| --- | --- |
| Pending | The referred account is linked to your referral, but has not yet generated qualifying invoice activity. |
| Active | The referral is currently eligible to generate commissions from qualifying invoices. |
| Expired | The referral validity period has ended. The referral no longer generates new commissions under normal referral activity. |
| Closed | The referred account has been closed. The referral is no longer active and remains visible in your history. |
| Terminated | The referral was ended before its normal expiry and no longer generates commissions. |

### Withdraw commissions to bank account window fields

| Field | Description |
| --- | --- |
| Available balance | Approved referral commissions included in the withdrawal request. This value is read-only. Once your available earnings reach the minimum withdrawal amount, you can [withdraw referral commissions](how-to-guides/withdraw-referral-earnings.html) for the full available balance only. |
| Beneficiary name | Read-only beneficiary name taken from your DIDWW account identity. |
| Bank country | Read-only bank country determined from your billing address. |
| IBAN | Bank account identifier used for IBAN-supported bank transfers (e.g., `SK90 1100 0000 0026 1500 1234`). |
| Account number | Bank account number used for non-IBAN bank transfers (e.g., `1234567890`). |
| Routing number / Short code | Additional routing identifier used when required by the destination bank or country (e.g., `021000021` or `12-34-56`). |
| SWIFT / BIC | Bank identifier commonly used for international bank transfers (e.g., `AIBKIE2D`). |
| Bank name | Name of the receiving bank (e.g., `Example Bank`). |
| Bank address | Registered address of the receiving bank, when required (e.g., `1 Example Street, London EC1A 1AA, United Kingdom`). |

## Commissions

The Commissions tab focuses on earned commission records, approval timing, commission rates, and commission status
tracking.

### Summary tiles

| Field | Description |
| --- | --- |
| Total commissions | Number of commission rows in the commission log. |
| Pending total | Total commission amount currently in the 90-day pending period. |
| Total earned | Total approved commission amount earned since joining the Referral Program. |

### Commission log filters

| Filter | Filter condition | Description |
| --- | --- | --- |
| Commission ID | Equals text input | Filters commission logs by commission reference ID. |
| Referral ID | Equals text input | Filters commission logs by referral reference ID. |
| [Status](#referral-program-commission-status-values) | Searchable single-select filter | Filters commission logs by commission status. |

### Commission log fields

| Field | Description |
| --- | --- |
| Commission ID | Reference ID for a commission entry. |
| Date | Date and time when the commission was created. |
| Referral ID | Referral reference ID associated with the commission. |
| Commission | Net commission amount after eligible corrections. |
| Commission Rate | Rate used to calculate that commission. |
| [Status](#referral-program-commission-status-values) | Current commission status. |
| Approves On | Projected approval date for a pending commission. |

### Commission status values

| Status | Description |
| --- | --- |
| Pending | The commission was created but is still within the pending period. |
| Approved | The commission completed the pending period and is included in available earnings. |
| Canceled | The pending commission was canceled and is not included in available earnings. |
| Withdrawn | The approved commission has been included in a completed withdrawal payout. |

## Withdrawals

The Withdrawals tab focuses on payout requests, bank transfer details, and withdrawal history.

### Filters

| Filter | Filter condition | Description |
| --- | --- | --- |
| Withdrawal ID | Equals text input | Filters withdrawal history rows by withdrawal reference. |
| [Status](#referral-program-withdrawal-status-values) | Searchable single-select filter | Filters withdrawal history rows by withdrawal status. |

### Withdrawal history fields

| Field | Description |
| --- | --- |
| Withdrawal ID | Reference ID for the withdrawal request. |
| Date | Date and time when the withdrawal request was created. |
| Method | Payout method and bank identifier. |
| Amount | Approved balance included in the withdrawal request. |
| [Status](#referral-program-withdrawal-status-values) | Current withdrawal status. |

### Withdrawal statuses

| Status | Description |
| --- | --- |
| Pending | The withdrawal request was submitted and is awaiting processing. |
| Completed | The withdrawal was processed and completed. |
| Rejected | The withdrawal was rejected. The status may include a rejection reason and comment, and the reserved approved commissions are returned to available earnings. |

### Related resources

- [How the Referral Program works](how-referral-program-works.html) - Understand the program model and payout concepts.
- [Join the Referral Program](how-to-guides/join-referral-program.html) - Enroll and get your referral link.
- [Withdraw referral commissions](how-to-guides/withdraw-referral-earnings.html) - Submit and review withdrawal requests.

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