# Withdraw referral commissions

Withdraw approved referral commissions by submitting a bank transfer withdrawal request from the Referral Program page.

For background on pending and available earnings, withdrawal requirements, and other concepts, see [How the referral
program works](../how-referral-program-works.html) and [Referral program reference](../referral-program-reference.html).

## Before you begin

- [Sign in to DIDWW](https://my.didww.com/users/sign_in) as the account owner to submit a withdrawal request. Other [roles](../../account-settings/adding-new-roles.html#user-panel-roles) do not have access to this action.
- Make sure your account is enrolled in the Referral Program. If you have not joined, see [Join the referral program](join-referral-program.html).
- Make sure your available earnings are at least the minimum withdrawal amount shown in the User Panel.

## Step 1: Open the referral program page

1. In the DIDWW User Panel, open the account dropdown menu.
2. Click **Referral program**.

[![Account menu with Referral program item](../../_images/fig533.png)](../../_images/fig533.png)


**Fig. 1.** Open Referral Program from the account menu

## Step 2: Open the withdrawal modal

Review the **Available earnings** tile and click **Withdraw Now**.

Note

- Pending earnings are not included in available earnings and cannot be withdrawn until they become available. For additional information, see [How the referral program works](../how-referral-program-works.html).
- Referral withdrawal requests are created for your full available approved balance and cannot be adjusted.

[![Referral Program Referrals tab with Available earnings tile and Withdraw Now button](../../_images/fig623.png)](../../_images/fig623.png)


**Fig. 2.** Available earnings and Withdraw Now button

## Step 3: Input your bank details

Fill in the fields that apply to your bank.

| Bank location | Recommended bank details to provide |
| --- | --- |
| EU, UK, and most international banks | **IBAN** is usually sufficient. If your UK bank does not issue an IBAN, use **Account number** and **Routing number / Short code** instead. |
| United States | **Account number** and **Routing number / Short code** are usually required. |
| Other non-IBAN countries | **Account number** is usually required. Add **SWIFT / BIC** when available. |
| International transfers that require additional bank details | Provide **IBAN** or **Account number**, then add **SWIFT / BIC**, **Bank name**, and **Bank address** when your bank uses them for incoming transfers. |

Note

- **Beneficiary name** and **Bank country** are pre-filled and read-only.

  > - Beneficiary name is taken from your DIDWW account identity. To change it, [Edit Identity](../../identities/identities.html#edit-an-identity).
  > - Bank country is determined by your billing address. To change it, contact our billing team at [billing@didww.com](mailto:billing%40didww.com).
- For descriptions and examples of each withdrawal modal field, see [Withdraw commissions to bank account window fields](../referral-program-reference.html#referral-program-reference-referrals-tab-withdrawal-form).

[![Withdraw commissions to bank account modal showing beneficiary and bank detail fields](../../_images/fig719.png)](../../_images/fig719.png)


**Fig. 3.** Withdrawal form with bank details

## Step 4: Confirm withdrawal

Click **Confirm Withdrawal** to initiate the withdrawal.

Note

Withdrawals typically take 3-5 business days to process. Our team will contact you if any required bank details are
missing.

[![Withdraw commissions to bank account modal showing bank transfer fields](../../_images/fig813.png)](../../_images/fig813.png)


**Fig. 4.** Bank transfer details in the withdrawal form

## Step 5: Review withdrawal status

After submitting a withdrawal request, review its status from the Withdrawals tab.

1. Go to **Referral Program > Withdrawals**.
2. Find the new withdrawal request in the withdrawal history.
3. Review the **Status** column.

Note

If the withdrawal gets rejected, review the reject reason by hovering your cursor on the comment icon next to the
**Rejected** status. For status details, see [Withdrawal
statuses](../referral-program-reference.html#referral-program-withdrawal-status-values).

[![Referral Program Withdrawals tab showing withdrawal history and statuses](../../_images/fig913.png)](../../_images/fig913.png)


**Fig. 5.** Withdrawal history

## Related resources

- [How the Referral Program works](../how-referral-program-works.html) - Understand pending and available earnings.
- [Join the Referral Program](join-referral-program.html) - Join the program and get your referral link.
- [Referral Program reference](../referral-program-reference.html) - Review withdrawal fields, statuses, and validation rules.

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