# Cloud Phone System

The phone.systems(TM) PBX offers a user-friendly, cloud-based PBX with drag-and-drop setup. This guide covers everything
from system basics to advanced settings, helping you manage users, call flows, analytics, and more. Start with the
introduction and explore specific sections as needed for full system optimization.

**Introduction**

Learn the basics of phone.systems(TM), its capabilities, and architecture.

[Introduction](Introduction/index.html)

**Getting Started**

Step-by-step guide to quickly set up and begin using phone.systems(TM) effectively.

[Getting Started](Getting-started/index.html)

**Subscription Details**

Review your subscription plan and usage summary.

[Subscription Details](subscription-details/index.html)

**phone.systems(TM) App**

Cross-platform SIP-based app with HD audio, secure VoIP, CRM integrations, and real-time call management.

[phone.systems(TM) App](app/index.html)

## phone.systems(TM) Admin UI

[![default](../_images/icons-sidebar-default.svg)](../_images/icons-sidebar-default.svg)
**Call Flows**

Configure and manage call flows, objects, and softphones for optimized call handling.

[Call Flows](Call-flows/index.html)

[![users](../_images/icons-sidebar-users.svg)](../_images/icons-sidebar-users.svg)
**Users**

Create, edit, and manage user profiles.

[Users](Users/index.html)

[![contact-methods](../_images/icons-sidebar-contact-methods.svg)](../_images/icons-sidebar-contact-methods.svg)
**Contact Methods**

Define how and where calls are delivered for each contact.

[Contact Methods](Contact-methods/index.html)

[![phone-numbers](../_images/icons-sidebar-phone-numbers.svg)](../_images/icons-sidebar-phone-numbers.svg)
**Numbers**

Configure and manage phone numbers and internal extensions.

[Numbers](Numbers/index.html)

[![time-schedules](../_images/icons-sidebar-time-schedules.svg)](../_images/icons-sidebar-time-schedules.svg)
**Time Schedules**

Configure time-based routing and call handling rules.

[Time Schedules](Time-schedules/index.html)

[![delivery-methods](../_images/icons-sidebar-delivery-methods.svg)](../_images/icons-sidebar-delivery-methods.svg)
**Delivery Methods**

Configure and manage delivery methods for voicemails, recordings, faxes, and notifications.

[Delivery Methods](Delivery-methods/index.html)

[![audio-files](../_images/icons-sidebar-audio-files.svg)](../_images/icons-sidebar-audio-files.svg)
**Audio Files**

Upload and manage audio files and playlists for greetings, music-on-hold, and call flow announcements.

[Audio Files](Audio-files/index.html)

[![trunks](../_images/icons-sidebar-trunks_v2.svg)](../_images/icons-sidebar-trunks_v2.svg)
**Trunks**

Manage inbound and outbound trunks, gateways, and routes for seamless call routing.

[Trunks](Trunks/index.html)

[![call-analytics](../_images/icons-sidebar-call-analytics.svg)](../_images/icons-sidebar-call-analytics.svg)
**Call Analytics**

Access detailed CDRs and performance metrics to track call activity and optimize handling.

[Call Analytics](Call-analytics/index.html)

[![contacts](../_images/icons-sidebar-contacts.svg)](../_images/icons-sidebar-contacts.svg)
**Contacts**

Store and organize contact information within the system.

[Contacts](Contacts/index.html)

[![ai](../_images/icons-sidebar-ai.svg)](../_images/icons-sidebar-ai.svg)
**AI**

Configure AI call insights and create scorecards for AI Call Scoring.

[AI](ai/index.html)

[![settings](../_images/icons-sidebar-settings.svg)](../_images/icons-sidebar-settings.svg)
**Settings**

Configure core PBX options, integrations, and system preferences.

[Settings](Settings/index.html)