# Internal Numbers

Internal numbers that are to be used by phone.systems(TM) are managed by accessing the **Numbers** menu from the sidebar
and selecting the Internal Numbers tab.

![../../_images/fig429.png](../../_images/fig429.png)


**Fig. 1.** Internal Numbers

These internal numbers are used for:

- Configuring **Internal Number** objects, being the internal number to be
  dialed for internal inbound calling.
- Setting up **Contact Methods** for both inbound and outbound calls.
- Selecting the caller ID to be displayed when making internal outbound calls
  from VoIP devices.

---



## User Interface Elements

The filter bar at the top of the user list allows you to filter users by specific criteria. Filter options include:

- **Search By internal number**
- **Incoming call routing**
- **User**

![../../_images/fig910.png](../../_images/fig910.png)


**Fig. 1.** Filter Bar

The table displays a list of users with the following columns:

| **Field** | **Description** |
| --- | --- |
| **Internal Number** | The internal number available for incoming calls. |
| **Incoming Call Routing** | Indicates where the incoming calls for this internal number are routed. |
| **Assigned to** | Specifies the user or object the internal number is assigned to. |
| **Contact Method/Object** | Details the contact method or object associated with the DID. |

---

## Create Internal Numbers

To create an **Internal Number**, follow these steps:

Note

Internal numbers are limited to a maximum length of **4 digits**.

1. **Click on the Add New Internal Number button:**

press the ![+-symbol](../../_images/%2B-symbol.png) button at the bottom right of the screen.

2. **Input the Internal Number**:

You will open an internal number creation screen, where you need to input the **one to four digit** internal number.

Input the internal number and click **Save**.

![../../_images/fig527.png](../../_images/fig527.png)


**Fig. 2.** Creating Internal Numbers



---

## Editing Internal Numbers

To edit internal numbers, click on the **Actions** button and select **Edit**

![../../_images/fig146.png](../../_images/fig146.png)


**Fig. 1.** Actions Menu

Edit the internal numbers details and click **Save** to confirm.

![../../_images/fig152.png](../../_images/fig152.png)


**Fig. 2.** Editing Internal Numbers



---

## Locating Internal Numbers

If an **Internal Number** is placed on a [Call Flow](../Call-flows/control-panel.html#ps3-call-flows), you may quickly
locate it on using the **Locate** feature.

To locate phone numbers, click on the **Actions** button and select **Locate**

![../../_images/fig146.png](../../_images/fig146.png)


**Fig. 1.** Actions Menu

You will locate that particular object on the phone.systems(TM) workspace.

![../../_images/fig162.png](../../_images/fig162.png)


**Fig. 2.** Locating The Internal Number



---

## Internal Number Relations

The **Relations** view provides an overview of all configurations associated with the internal number.

To access it, click the **Actions** button and select **Relations**.

![Actions Menu](../../_images/fig146.png)


**Fig. 1.** Actions Menu

This view shows related inbound calls, internal CLI, and call flows configurations.

To navigate to the related section, click on the ![gear](../../_images/gear.svg) symbol next to the relation.

![Internal Number Relations](../../_images/fig182.png)


**Fig. 2.** Internal Number Relations



---

## Deleting Internal Numbers

To delete internal numbers, click the **Actions** button and select **Delete**.

![../../_images/fig146.png](../../_images/fig146.png)


**Fig. 1.** Actions Menu

If the selected internal number has any **relations**, the **Delete Internal Number** dialog displays a warning banner
and a **relations counter**. Click the counter to view the full list of related items.

To permanently delete the internal number and its related items, enable the **Delete and unlink relations** toggle, then
click **Delete**.

Note

Deleting an internal number also deletes and unlinks all associated relations. Unlinking these relations may disrupt
connected services. If you prefer not to proceed, close the dialog and update or remove the connections manually.

![../../_images/fig89.png](../../_images/fig89.png)


**Fig. 2.** Delete Internal Number dialog

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