# Getting Started

This guide walks you through the essential steps to set up phone.systems(TM), a cloud-based virtual PBX. It helps you
configure the system to make and receive calls quickly and efficiently.

phone.systems(TM) is ideal for managing inbound and outbound communications, routing calls through custom flows, and
integrating multiple devices or applications. With a visual interface and advanced control features, it enables
consistent and scalable telephony for teams of all sizes.

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## Before You Begin

Before setting up phone.systems(TM), ensure you have the following:

> - **A DIDWW Account** - Required to access and manage services. If you don't have one, [register here](https://my.didww.com/users/sign_up).
> - **At Least One DID Number** - Required to set up call routing. To purchase a number, visit the [Coverage page](https://my.didww.com/#/coverage).
> - **An Active phone.systems(TM) Subscription** - Required to launch and configure your PBX environment. If you haven't subscribed yet, see [Subscribe to phone.systems(TM)](../subscription-details/subscribe.html#ps3-subscribe).

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## Assign phone.systems(TM) Trunk in the DIDWW User Panel

To ensure calls are routed to your phone.systems(TM) PBX, assign the phone.systems(TM) trunk in the DIDWW User Panel to
your DID numbers.

1. Go to **Phone Numbers > My Numbers** from the main menu.
2. In the **Trunk** column for your selected DID, click the current trunk name (**Voice: none** if none assigned).

[![Accessing the trunk assignment options for a DID.](../../_images/figure32.png)](../../_images/figure32.png)


**Fig. 1.** Accessing the trunk assignment options for a DID.

3. In the **Update Voice IN Trunk** window, click the dropdown menu and select the **phone.systems** trunk.
4. Click **Confirm** to assign the trunk.

Note

Repeat these steps for any other DID numbers you want to route through your **phone.systems(TM)** PBX.

If you want to assign the phone.systems(TM) trunk to multiple DID numbers at once, you can use batch actions. To learn
more, see [Assign the trunk for multiple DID
numbers](../../phone-numbers/my-numbers/how-to-guides/assign-voice-trunk.html#user-panel-assign-trunk-batch).

[![Selecting and confirming the phone.systems(TM) trunk for the DID.](../../_images/figure3.1.png)](../../_images/figure3.1.png)


**Fig. 2.** Selecting and confirming the phone.systems(TM) trunk.



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## Launch and Configure phone.systems(TM)

After completing the configuration in the DIDWW User Panel, you can launch the **phone.systems(TM)** platform to begin
setting up your call flows, users, and devices.

### Step 1: Launch the phone.systems(TM) Platform

1. In the DIDWW User Panel, go to **Cloud Phone System** from the main menu.
2. Make sure your phone.systems(TM) subscription is active.
3. Click **Launch** to open the phone.systems(TM) management interface in a new browser tab.

[![Launching the phone.systems(TM) platform from the DIDWW User Panel.](../../_images/figure42.png)](../../_images/figure42.png)


**Fig. 3.** Launching the phone.systems(TM) platform.

### Step 2: Choose Your Configuration Method

Once inside the phone.systems(TM) interface, you'll need to configure how you want to receive incoming calls and make
outbound calls. Choose one of the following options to continue your setup:



**phone.systems(TM) app**

Configure your account using the dedicated phone.systems(TM) application (recommended for ease of use).

[phone.systems(TM) App Configuration](app.html#ps3-getting-started-app)

**Third-party Softphone**

Set up a SIP account within phone.systems(TM) and configure it on a compatible third-party softphone or device.

[Third-Party Softphone Configuration](third_party_softphone.html#ps3-getting-started-softphone)

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