# Delivery Logs

Use **Delivery Logs** to track and review every file delivered by phone.systems(TM) services (such as **Voicemail**,
**Call Recorder**, and **Fax**) to your configured destinations (**Email**, **Dropbox**, **Google Drive**, **OneDrive**,
**FTP**, **SFTP**).

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## Filtering Delivery Records

Use filters to quickly find specific delivery attempts based on time, method, or status.

| **Field** | **Description** |
| --- | --- |
| **Time Range** | Predefined or custom range of dates and times to filter the delivery logs (e.g., Today, Last 24 hours, This week, Custom range). |
| **Delivery Type** | Filters deliveries by destination type (**Email**, **Dropbox**, **Google Drive**, **OneDrive**, **FTP**, **SFTP**). |
| **Delivery Name** | Filters results by the friendly name assigned to a delivery method. |
| **Status** | Filters records by delivery result (e.g., *Delivered successfully*, *Failed*). |

![Delivery Log Filters](../../_images/delivery-logs-filters.png)


**Fig. 2.** Delivery Log Filters

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## Delivery Log Details

Each row in the **Delivery Logs** table represents one file delivery attempt and shows detailed information about its
progress and result.

| **Field** | **Description** |
| --- | --- |
| **Call Start** | The date and time when the related call began. |
| **Delivery Start** | The date and time when phone.systems(TM) initiated the file delivery. |
| **Delivered At** | The date and time when the delivery was completed. |
| **Completed In** | The total time taken from initiation (**Delivery Start**) to completion (**Delivered At**). |
| **Delivery Type | Name** | The delivery method type and the friendly name assigned to it (e.g., **Email | Voicemail Delivery**). |
| **Service** | The originating service that generated the file (e.g., **App**, **Notification**, **Voicemail**). |
| **File Name** | The name of the delivered file. |
| **File Size** | The size of the delivered file. |
| **Reason** | System message indicating the delivery outcome (e.g., *Delivered successfully* or a delivery error message). |
| **Source Number** | The phone number from which the call originated. |
| **Source Name** | The name associated with the caller, if available. |
| **Destination Number** | The phone number that received the call. |

![Delivery Logs Fields](../../_images/delivery-logs-fields.png)


**Fig. 3.** Delivery Logs Fields

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