# Object: Forwarding

The **Forwarding Object** is used to forward calls between two different [Call
Flows](../control-panel.html#ps3-call-flows).

[![../../../_images/fig135.png](../../../_images/fig135.png)](../../../_images/fig135.png)


**Fig. 1.** Forwarding Object

**Step 1:** Create an Internal Number:

Begin by creating an [Internal Number](../../Numbers/internal-numbers.html#ps3-internal-numbers).

**Step 2:** Add the Internal Number to the target Call Flow:

Place the [Internal Number object](internal-number.html#ps3-internal-number-object) into the call flow workspace where
you want the calls to be forwarded.

**Example**: If forwarding calls from Support to Sales, place the [Internal Number
object](internal-number.html#ps3-internal-number-object) in the Sales call flow.

**Step 3:** Configure the [Internal Number object](internal-number.html#ps3-internal-number-object):

In this scenario, we will be forwarding calls from Support to Sales, so configure the Internal Number object in the
Sales call flow.

[![../../../_images/fig230.png](../../../_images/fig230.png)](../../../_images/fig230.png)


**Fig. 2.** Internal Number Object

**Step 4:** Add the Forwarding Object.

After configuring the [Internal Number object](internal-number.html#ps3-internal-number-object), return to the original
call flow from which you will be forwarding the calls. Select the **Forwarding Object** and drag it onto your workspace.

**Step 5:** Configure the **Forwarding Object**, you will need to configure the following details:

- **Name**
- **Internal Number Forwarding Destination**

[![../../../_images/fig321.png](../../../_images/fig321.png)](../../../_images/fig321.png)


**Fig. 3.** Creating The Forwarding Object

**Step 6:** Connect the Forwarding Object.

Once the object is created, connect it to your existing call flow.

[![../../../_images/fig420.png](../../../_images/fig420.png)](../../../_images/fig420.png)


**Fig. 4.** Connecting The Forwarding Object To The Support Call Flow

In our example, when a caller contacts the support number and dials the extension "3", the call will be forwarded to the
Sales call flow.

[![../../../_images/fig516.png](../../../_images/fig516.png)](../../../_images/fig516.png)


**Fig. 5.** Connecting The Internal Number Object To The Sales Call Flow